What are the responsibilities and job description for the Parts Counter Salesperson - Salina, KS position at Bruckner's Truck & Equipment?
WHO WE ARE
Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40 locations across 12 states, and we have over 1,500 team members.
- Bruckner’s is more than just a place selling parts and working on trucks
- We are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it
- We contribute to our local communities
- We care about our people
OUR CORE VALUES
- We act with Honesty and Integrity.
- We value our people and communities.
- We are customer focused.
- We do what it takes.
WHAT WE OFFER
- Competitive Compensation Plans
- Paid Time Off and Holidays
- Excellent health, dental and vision plans
- Investments in Training & Development
- Generous 401(k) and Profit-Sharing Plan
- Tuition Assistance Program
- Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)
- Technician Student Loan Reimbursement Program
- Disability and Life Insurance
- Internal Promotion Opportunities
- Flexible Spending Account
- Health Club Reimbursement
- Family and Team Oriented Environment
- Employee Referral Bonus
- Engaging and Challenging Assignments
- Drug free workplace
JOB SUMMARY
He/ she is responsible for filling parts orders over phone or over the counter. Will advise customers of needed parts according to description or malfunction. Needs to be able to operate a forklift. Also perform duties necessary for the smooth operation of the parts department.
DUTIES & RESPONSIBILITIES
- Answer customer’s phone calls and fill order from stock parts.
- Help customers on parts counter and shop counter.
- Read catalog, microfiche viewer, or computer for replacement part numbers, availability, price and substitutions.
- Advise customer on substitution or modification of part when replacement is not available.
- Advise customer of any quality improvement or service bulletin on part replacement.
- Examine returned part or core to determine if defective and exchange part for refund.
- Stock parts according to part number sequence.
- Use precision measuring instruments to determine whether similar parts may be machined down or built up to required size.
- Clean parts shelves to prepare for physical inventory.
- Accept payment for bills and make change.
- Use calculator and computer keyboard.
- Do periodical bin checks.
QUALIFICATIONS:
- He/ she will be responsible for the set up of advertising displays or arranging merchandise on counters, display areas for promotional sales.
- High school diploma or equivalent required.
- Must have at least two years or more in heavy duty truck or automotive parts department experience.
- Will need to be able to interact successfully with customers and co-workers, and have the ability to recognize the need for urgency in helping customers.
- Must have the endurance to move at a fast pace and from one job requirement to another quickly; also be able to operate parts department equipment, forklift, and pickup.
Physical Demands
- Must be able to lift objects weighing up to 50 lbs from the floor to waist high and 25 lbs to shoulder high.
- Due to some stress applicant must be have the flexibility to handle stressful situations.
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