Technical Writer/Communication

We are TekPro Support Services, LLC (TSS), a government contracting and consulting firm supporting several military installations and federal agencies across the nation. 

We are seeking Technical Writer/Communications to support a new mission with the Department of Transportation, Federal Railroad Administration in Washington D.C.

What You'll Do:

• Develop and implement strategic internal communication initiatives that support FRA programs, policies, leadership priorities, and organizational goals.
• Identify opportunities to improve communication effectiveness and recommend innovative approaches to strengthen employee engagement and information sharing.
• Draft, edit, and publish a variety of communication products, including:
  • News articles
  • Feature stories
  • Employee announcements
  • Intranet content
  • Leadership messages
  • Talking points
  • Video scripts
  • Presentations and briefing materials
• Support knowledge transfer efforts through town halls, employee communications, presentations, surveys, and other engagement activities.
• Gather and analyze workforce feedback through interviews, focus groups, questionnaires, and surveys.
• Synthesize complex information and raw data into clear, concise, and visually engaging communication products, briefing decks, reports, and information sheets.
• Collaborate with FRA leadership, employees, and contractors to understand communication needs, program initiatives, and available communication channels.
• Ensure all communications are accurate, consistent, audience-focused, and aligned with FRA branding and messaging standards.
• Provide editorial review and quality assurance for agency communications products.

What You Bring:

Required Qualifications

• Bachelor's degree in Communications, Public Relations, Journalism, English, Marketing, Public Administration, or a related field.
• Minimum of five (5) years of professional experience in strategic communications, public affairs, technical writing, corporate communications, or a related field.
• Demonstrated experience developing communication strategies and producing high-quality written content for diverse audiences.
• Exceptional writing, editing, proofreading, and verbal communication skills.
• Experience conducting interviews, surveys, focus groups, and stakeholder engagement activities.
• Ability to analyze information from multiple sources and present findings clearly and effectively.
• Strong proficiency with Microsoft Office Suite, including Word, PowerPoint, and Excel.

Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Preferred Qualifications

• Experience supporting federal government agencies or government contractors.
• Familiarity with internal communications platforms, content management systems, and intranet environments.
• Experience developing executive-level presentations, briefing materials, and leadership communications.
• Knowledge of employee engagement and organizational change communication principles.

Core Competencies

• Strategic Communication
• Technical Writing and Editing
• Stakeholder Engagement
• Presentation Development
• Data Analysis and Reporting
• Project Coordination
• Collaboration and Relationship Building
• Attention to Detail
• Critical Thinking
• Customer Service Excellence

What We Offer:

TSS offers a competitive benefits package to include: paid holidays, paid time off including sick and vacation leave, medical, dental and vision insurance, flexible spending accounts, short and long term disability, company paid life insurance, 401(k) with a company match and discretionary profit sharing and tuition reimbursement

Salary : $100,000 - $110,000