What are the responsibilities and job description for the Cemetery Sales Manager position at Broylman Memorial Group?
Benefits:Term Life InsuranceWhole Life InsuranceHospital Indemnity InsuranceCritical Illness InsuranceCancer InsuranceAccident InsuranceCompany paid life insurance401(k) matchingBonus based on performanceCompetitive salaryDental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceJob Description:We are seeking a motivated, compassionate, and results-driven Sales Manager to oversee cemetery sales operations, lead a small team, and ensure outstanding service to the families we serve. This supervisory role includes managing the sales process, coaching team members, and supervising grounds crew and office staff.Key Responsibilities:Lead sales of cemetery plots, merchandise, and services (pre-need and at-need)Meet and exceed monthly and annual sales goals and bonus targetsEducate families on the value of pre-planning cemetery arrangements to ensure informed decision makingManage the complete sales cycle, from prospecting to closing, while maintaining accurate sales recordsEnsure pricing integrity ad adherence to all company policies and regulatory guidelines.Supervise and mentor team membersProvide compassionate customer support to familiesManage budgets, scheduling, and overtime approvalsEnsure compliance with policies and regulatory guidelinesBuild and maintain long-term relationships with families, funeral homes, and community organizations.Address customer concerns or complaints in a professional and compassionate manner.Monitor and manage operational expenses of your locationMaintain accurate sales records, contracts, and customer agreements in compliance with company policies; retain client information in confidence and preserve privacy of sensitive client financial account informationRegularly assess sales trends and develop strategies to enhance revenue and operational efficiencyRequired Skills & Experience:Sales experience in a quota-based environmentStrong leadership and mentoring abilitiesExcellent customer service and emotional intelligence skillsExcellent communication, problem-solving, critical thinking, and time management skillsAbility to work with grieving families in a compassionate, empathetic, and professional mannerProficiency with: email, texting, CRM tools, cloud storage, contracts, and sales reporting is a mustProficiency with Google Workspace and/or Microsoft Office programs is a must.Valid drivers license and reliable transportationPreferred (Not Required):Experience in cemetery, funeral, or pre-need salesExperience managing a sales teamExperience in operations management (Cemetery of funeral operations a plus)Benefits Include:Company paid life insuranceMedical insuranceVision and Dental insuranceHospital indemnity insuranceCritical illness insurance401(k) with company matchPerformance bonusesPTOAnd More!Join our team and make a meaningful impact while leading with purpose.Apply today!