What are the responsibilities and job description for the Medical Office Receptionist position at Brownsville Infectious Disease, PA?
Job Overview
We are seeking a Medical Office Receptionist to join our team. In this vital role, you will be the first point of contact for patients and visitors, providing exceptional customer service while managing a variety of administrative and clerical duties.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression
- Verify patient insurance coverage, including Medicare and other health plans, through insurance verification processes.
- Schedule appointments efficiently using electronic health record (EHR) systems
- Collect patient information accurately, review documentation for completeness, and update medical records
- Maintain confidentiality in accordance with HIPAA regulations while handling sensitive patient information and medical records.
- Support front desk operations by managing filing, data entry, and ensuring the office environment remains organized and welcoming.
- Demonstrate excellent phone etiquette when communicating with patients, insurance companies, and healthcare providers.
Experience
- Current/recent experience working in a medical office is required.
- Proven ability to handle insurance verification processes
- Excellent computer skills
- Bilingual abilities are a plus
- Ability to multitask efficiently in a fast-paced environment
Pay: $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15