What are the responsibilities and job description for the Automotive Service Advisor position at Browns Automotive Experts?
Now Hiring: Service Advisor at Brown’s Automotive – Albuquerque, NM
Looking for a career in the automotive industry?
Join Brown's Automotive, Albuquerque’s leading independent auto repair shop, and become part of our award-winning, family-owned team. With five locations and a sixth on the horizon, we’re growing fast and looking for passionate individuals who want to grow with us.
Why Work with Us?
Reputation You Can Be Proud Of
- 7 years as a Top 5 Auto Repair Shop in ABQ Magazine
- Repeated Next-door Neighborhood Favorite
- 2200 combined Google reviews with a 4.8–4.9 average rating
Family-Owned, People-Focused
We care deeply about our team and customers. You’ll join a supportive, high-performing crew that values your growth.
Career Growth & Advancement
With expansion comes opportunity. We offer custom career paths and continued training to help you achieve your goals.
Complete Training Programs including specialized training in-house with all staff.
Position: Service Advisor - This is a great entry level position that someone will have the opportunity to grow into -Manager Position. All of our Managers were previous Advisors.
What You’ll Do:
- Be the friendly, outgoing, patient, good listening skills, Communicate recommended services clearly and professionally.
- Coordinate with Managers, Advisors , Technicians and Customers for smooth workflow and accurate service completion.
- Build lasting relationships with customers through honesty and integrity.
- Learn and stay up to date on the latest in automotive service and repair.
What We’re Looking For:
- Experience Preferred: Provide a World Class Customer Service Experience!
- Excellent Communicator: Communication that builds trust and loyalty to yourself and Browns Automotive.
It’s not just talking—it’s how you make people feel.
- Clear, confident, and friendly tone
- Active listening (not interrupting, repeating back concerns)
- Explaining things in a way the customer understands, not industry jargon
- Organized & Motivated: Handle a busy shop while keeping customer satisfaction high.
- Positive Attitude: You're all about teamwork and doing the right thing for the customer.
What We Offer:
- Competitive Pay: Hourly Pay
- Health, Vision & Dental Insurance
- 401(k) with Company Match
- Paid Vacation & Sick Time
- Paid Holidays: 7 per year
- NO Weekends: Monday–Friday schedule for real work-life balance
- Ongoing Training & Development
Ready to Join the Best in ABQ?
If you're motivated, customer-focused, and ready to advance your career with a respected and growing company, apply today and become part of the Brown’s Automotive family.
“We’re not just hiring—we’re building a network of exceptional people as we prepare for our 6th location. Let’s grow together.”
Job Type: Full-time
Pay: $800.00 - $1,000.00 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Work Days:
- Monday to Friday
- No weekends
Work Location: In person
Salary : $800 - $1,000