Field Service Engineer

Brown's Medical Imaging:

Brown’s Medical Imaging (BMI) provides unparalleled imaging service and equipment sales across all imaging modalities. Our manufacturer-agnostic approach tailors flexible, comprehensive, cost-effective solutions for each provider to meet their unique clinical and operational needs.

Job Purpose:

Field Service Engineer is responsible for providing on-site technical support and maintenance for X-Ray and Medical Imagery equipment. The job involves traveling to client locations to install, troubleshoot, and repair equipment, as well as conducting regular maintenance checks. Field Service Engineers often work closely with other departments, such as sales and product development, to enhance overall customer satisfaction and contribute to the success of the organization.

Duties and Responsibilities:

• Provide service, installation, maintenance, and troubleshooting on various modalities of medical imaging equipment.
• Complete Preventative Maintenance and Quality Assurance inspections
• Manage paperwork for internal and external documentation.
• Communicate with and liaise between PMI departments and customers.
• Represent PMI's core values as the backbone of our business.
• Other duties as assigned.

Qualifications:

• 2 years of experience repairing or installing medical imaging equipment
• Knowledge of imaging equipment and systems
• Demonstrated technical acumen, business knowledge, and commitment to teamwork.
• Willing to travel and work independently.

Working Conditions:

Field Service Engineers work in dynamic environments, often requiring frequent travel to client sites for on-site support and maintenance. They must be adaptable to flexible schedules, including evenings and weekends, and may face physical demands when inspecting equipment or troubleshooting technical issues. The job involves a combination of technical expertise, effective communication skills, and the ability to problem-solve in high-pressure situations, ensuring efficient resolution of issues and customer satisfaction.

Physical Requirements:

Sitting for long periods of time and standing for long periods of time.

Direct Reports:

N/A

Why Join Us?

• Medical, Dental, Vision Insurance
• Basic Life Insurance, Voluntary Term Life and AD&D
• Short- & Long-Term Disability
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Employee Referral Program
• Employee Assistance Program
• Hearing Discount Program
• Paid Service Training/Development
• Paid Time Off
• 12 Paid Holidays
• 401K Match

Company Website:

https://brownsmedical.com/

Pay: $65,000.00 - $95,000.00 per year

Experience:

• Repairing and Installing Imaging Equipment: 2 years (Required)
• Internal and External Paperwork Documentation: 2 years (Required)

License/Certification:

• Driver's License (Required)

Location:

• Newburgh, NY 12552 (Preferred)

Shift availability:

• Day Shift (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person

Salary : $65,000 - $95,000