What are the responsibilities and job description for the Restaurant Host/Hostess position at Brown House Cafe?
Job Overview
Join our vibrant team as a Restaurant Host/Host, where your warm welcome sets the tone for an unforgettable dining experience! As the first point of contact for our guests, you will play a crucial role in creating a friendly and inviting atmosphere. Your exceptional communication skills and passion for hospitality will ensure that every guest feels valued and appreciated. If you thrive in a fast-paced environment and love interacting with people, this is the perfect opportunity for you!
What you’ll do
- Greet guests with enthusiasm as they arrive, ensuring a positive first impression.
- Manage reservations and seating arrangements efficiently to optimize guest flow.
- Provide excellent customer service by answering questions and addressing guest needs promptly.
- Maintain cleanliness and organization of the host/host area to enhance the dining experience.
- Collaborate with servers and kitchen staff to ensure smooth operations during busy periods.
- Handle phone inquiries with professionalism, providing information about menu offerings and reservations.
- Foster positive guest relations by following up on their experience and addressing any concerns.
Basic qualifications
- Previous host/host or restaurant experience is preferred.
- Strong customer service skills with a focus on guest satisfaction.
- Excellent communication skills, both verbal and written.
- Ability to work in a fast-paced environment while maintaining composure.
Job Type: Part-time
Pay: $10.00 - $12.00 per hour
Work Location: In person
Salary : $10 - $12