What are the responsibilities and job description for the Transportation Supervisor position at Brown Foodservice, Inc.?
Summary:
In the Transportation Supervisor position, you will be responsible for planning, directing, coordinating and maintaining efficient transportation services for the company at our Louisa, KY location. You will be responsible for directly supervising and managing Delivery Drivers domiciled in multiple locations, reporting to the Transportation Director.
You will be an essential part of our team that has been servicing customers and delivering fine foods since 1942.
Role Profile:
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In the Transportation Supervisor position, you will be responsible for planning, directing, coordinating and maintaining efficient transportation services for the company at our Louisa, KY location. You will be responsible for directly supervising and managing Delivery Drivers domiciled in multiple locations, reporting to the Transportation Director.
You will be an essential part of our team that has been servicing customers and delivering fine foods since 1942.
Role Profile:
- Gate to Gate training with all new hires coming out of orientation
- Continuous development of all new drivers. (Pre-Trip Beginning Day)
- Assist in the development and implementation of new processes and procedures
- Organize, document and present driver observations
- Subject matter expert w/all driver processes. (Pod, Paperwork, Daily Deposits, Samsara transactions, etc.)
- Promote Driver Safety (Lifting and Back Safety, SLAM Safety Videos, Lift Gate Safety, Three Points of Contact, etc.)
- Organize and communicate driver KPI’s. To include updates to driver communication board
- Assist Trans Manager with weekly drivers schedule
- Assist Trans Manager with oversight of equipment. To also include reporting down equipment to Ryder
- Attend daily Trans meeting with Operations VP
- Provide morning/afternoon Trans updates to Sales and Operations
- Continuous tracking of late trucks, missed deliveries, and breakdowns
- Audits of daily Pod usage
- Driver hotel reservations as needed (Daily monitoring of credit card usage)
- Travel required as needed, to include overnight stay (Shuttle points in KY, WV and OH)
- Weekend responsibilities when called upon
- Support route delivery/shuttling when called upon
- Backfill Transportation Management when called upon.
- Support all areas of Transportation when called upon.
- Work with sales team and transportation team members to establish and maintain an excellent customer experience
- Work with sales and routing to create and maintain efficient delivery routes
- Fill in as a Route Delivery Driver at company facility or remote domiciles when called upon
- Monitor Brown Foodservice equipment to ensure maintenance is up to date
- Work to maintain equipment conditions and documentation to ensure products are transported in accordance company and government guidelines
- Monitor Delivery Drivers to ensure that a culture of safety and customer service is always exhibited, including but not limited to Driver work and appearance
- Ensure Driver documentation is in compliance with DOT regulations, such as health cards and driving logs
- Train new Drivers and Trainees, reviewing all policies and procedures that needs to be followed
- Provide retraining as needed (on a quarterly basis at minimum) of all tenured Drivers at the company's facility, remote domiciles, and/or during a daily route
- Work with Drivers and third-party leasing company to resolve any breakdowns that may occur on routes to reduce downtime as much as possible and maintain delivery schedules
- Develop an understanding and assist in execution of duties and responsibilities of all transportation personnel
- Provide coaching and/or discipline in accordance with company policies and collective bargaining agreement when required for transportation personnel
- Conduct accident investigation with Drivers and company equipment involved at company facility and the scene of an incident
- Additional duties as assigned
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