What are the responsibilities and job description for the Economic Support Supervisor position at Brown County, WI?
Job Summary
Essential Duties
Reviews, interviews and hires applicants.
Supervises, assigns, trains, counsels and evaluates staff and handles personnel issues or concerns.
Conducts performance evaluations annually.
Evaluates and reports information regarding State quality assurance policies and their impact on services and recommends revisions.
NON-ESSENTIAL DUTIES:
Performs related functions as assigned.
MATERIALS AND EQUIPMENT USED:
General office equipment
Minimum Qualifications Required
Licenses and Certifications:
Knowledge, Skills & Abilities
Comprehensive knowledge of federal, state, and local compliance standards, regulations, rules, appeal systems, and eligibility criteria for economic assistance programs and services.
Considerable knowledge of multiple data systems and tools available to manage data necessary to ensure compliance with state, federal, and county regulations and mandates related to economic support programs including but not limited to CARES (Client Assistance for Re-Employment and Economic Support), CWW (CARES Worker Web),ECF (Electronic Case File), SAVE (Systematic Alien Verification for Entitlements Program System), Forward Health Portal, KIDS (Kids Information Data System), WHEAP, Home Energy Plus, CSAW (Child Care Statewide Administration Web), and AVS (Asset Verification System).
Considerable knowledge of supervisory and administrative principles, practices and procedures.
Considerable knowledge of the problems, circumstances, social values and attitudes of economically and socially disadvantaged consumers in the community.
Considerable knowledge of the role of economic assistance programs and services and the objectives of a public agency in providing these services.
Considerable knowledge of the socio economic conditions impacting various populations and the community resources available to serve the needs of these populations.
Working knowledge of computers and department program software, internet access, and database, spreadsheet and word processing programs.
Ability to establish and maintain effective working relationships with consortium members, staff, agency supervisors, civic organizations, governmental officials, program participants and the general public.
Ability to communicate clearly and effectively both orally and in writing.
Ability to schedule, plan, monitor, assign, train, prioritize and evaluate the work of others to stimulate staff performance and development.
Considerable knowledge of investigative interviewing techniques and practices.
Considerable knowledge of adult learning and training principles, practices, and techniques.
Working knowledge of budgeting, planning, and analytical methods and techniques.
Working knowledge of confidentiality statutes and requirements, including Health Insurance Portability and Accountability Act (HIPAA) of 1996.
Considerable knowledge of quality improvement principles and practices including teamwork, problem solving and process improvement.
Ability to foster professional standards of client service and collegial interaction through training, direction and example.
Ability to prepare and maintain accurate and complete records and reports.
Lifting 20 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds.
Intermittent standing, walking and sitting.
Using hand(s)/feet for repetitive single grasping, fine manipulation, pushing and pulling.
Occasional bending, twisting, squatting, climbing, reaching, and grappling.
Communicating orally in a clear manner.
Distinguishing sounds at various frequencies and volumes.
Distinguishing people or objects at varied distances under a variety of light conditions.
This position description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.
