What are the responsibilities and job description for the Assistant Account Manager position at Brown & Brown Insurance?
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking Assistant Account Manager to join our growing team in Rome, GA!
The Assistant Account Manager is responsible for retention and client relationship management. The Assistant Account Manager works in tandem with the Account Manager/Executive to assist and ensure customer satisfaction by processing services requests in a timely, efficient and accurate manner.
How You Will Contribute:
- Prepare renewal letters and questionnaires; follow up on quotes and set up activities.
- Assist with marketing by gathering information and preparing/sending applications; follow up on quotes.
- Complete the Commercial Lines Checklist.
- Request experience mods and worksheets from the bureau.
- Order and track loss runs.
- Proofread proposals, submissions, summaries, and related documents.
- Assemble and collate submissions, proposals, and summaries of insurance.
- Set up policy files and policy books as needed.
- Prepare the first draft of summaries.
- Handle data entry, invoicing, bond processing, and related tasks in AMS360.
- Process routine endorsement requests, issue vehicle ID cards, order MVRs, and issue certificates (Master set up by Account Manager).
- Complete photocopying tasks and support special projects assigned by Account Managers or office managers.
Licenses & Certifications:
- Current Georgia Resident Property & Casualty Agent’s license
- Professional Designation (CISR, CIC, ARM, etc.)
Skills & Experience to be Successful:
- High School Diploma
- Bachelor’s degree in risk management or similar field (preferred)
- Independent/self-starter with an acute attention to detail.
- Professional appearance and customer service driven attitude.
- Ability to work under stressful conditions with frequent interruptions.
- Accuracy and speed are strong requirements.
- Organized and reliable.
- Prioritize and plan work activities.
- Capable of handling difficult customers.
- Must be able to work in a fast paced environment with minimum supervision
- Microsoft Office (preferred)
- Familiar with TAM or AMS 360 (agency management systems) or insurer websites (preferred)
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.