General Manager - Restaurant

Hey there, thanks for stopping in! So, did this opportunity catch your eye? We thought it might. Our goal was to hook you in and now that we've got your attention, let explore this employment opportunity we have available!

But before you read on, view this video directly from our owner, Donna Lee -
https://youtu.be/mzegXU65b7c

Job Description:

Brown Bag Seafood Co. is a premium fast casual seafood restaurant serving fresh, sustainable, and affordable seafood at 11 locations across IL, GA and NC.

We are looking for a General Manager for our restaurant in Chicago, IL!

Particular focus areas include store growth, mentorship of new talent and development of regular guests. The position requires a flexible and open-minded manager with strong leadership skills and a high degree of comfort in both the front of house and the kitchen.

About the Job

Restaurant General Manager responsibilities include maintaining the restaurant's revenue, profitability, and delivering quality food and guest engagement. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

Additional responsibilities include:

• Coordinating daily Front of the House and Back of the House restaurant operations
• Delivering superior service and maximizing customer satisfaction
• Responding efficiently and accurately to customer feedback
• Regularly reviewing product quality
• Organizing and supervising shifts
• Appraising staff performance and providing feedback to improve productivity
• Estimating future needs for goods, kitchen utensils and cleaning products
• Ensuring compliance with sanitation and safety regulations
• Managing restaurant's good image and suggesting ways to improve it
• Controlling operational costs and identifying measures to cut waste
• Creating detailed reports on weekly, monthly and annual revenues and expenses
• Promoting the brand in the local community through word-of-mouth and restaurant events
• Recommending ways to reach a broader audience (e.g. discounts and social media ads)
• Training new and current employees on proper customer service practices
• Completing key restaurant administrative tasks such as scheduling, ordering, payroll reporting, crew member onboarding, etc.
• Implementing policies and protocols that will maintain future restaurant operations

To be successful in this role, you'll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room and check-in with customers while balancing online orders. Back of the house management experience is essential, as you will set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations in collaboration with the Area Manager.

We'll expect you to lead by example and uplift our staff during busy moments in our team-focused environment. Ultimately, you will ensure your restaurant runs smoothly and customers have excellent experiences that contribute to the neighborhood and the brand.

To balance all of the moving parts, you will need to be highly organized, hard-working and a team player. Candidates with limited experience but a willingness to work hard, learn on the job and grow personally and professionally are welcome and encouraged to apply.

Perks, Benefits & Opportunities

• Competitive annual salary
• Attractive performance-based bonus
• Access to high-quality employer-sponsored health and dental insurance
• Paid time off
• Ongoing focus on training, development, and mentorship
• Restaurant shift meals
• A fun, young and collaborative culture at a rapidly growing company

Awards & Recognition

Brown Bag Seafood is honored to have earned acclaims such as:

• Starchefs' "Concept of the Year"
• Fast Casual's "Top 100 Movers & Shakers"
• QSR Magazine's "40 Under 40 in Fast Casual"
• Food Networks Chopped Champion - Donna Lee (Owner and Founder of Brown Bag Seafood Co.)

Thanks for checking us out! If you like what you see, we look forward to seeing your application come through. If you want to see more, here is our website: https://www.brownbagseafood.com or stop in and have a meal with us!

Job Type: Full-time

Pay: $57,500.00 - $80,500.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Application Question(s):

• This role requires a commitment to a 50-hour workweek, following a 5-days-on, 2-days-off schedule. Your two days off will be back-to-back and consistent each week.

Shifts are scheduled between 9:30 AM and 10:00 PM.

Are you able to commit to this availability and schedule?

• On a scale of 1 to 5, with 5 being the most comfortable, how would you rate your skills with management administrative tasks such as building schedules, handling inventory and ordering, managing emails, using Excel, working with computers in general, and entering data?
• What attracted you to apply with us here at Brown Bag Seafood Co?

Work Location: In person

Salary : $57,500 - $80,500