HOPWA Housing Case Manager

The HOPWA Housing Case Manager will provide comprehensive case management services to qualified HOPWA program clients to facilitate the agency’s ability to address necessary temporary and/or permanent housing solutions and related services, all as part of the objective of returning the client to self-sufficiency. The Housing Case Manager works directly with HOPWA-eligible participants and develops, arranges, and coordinates case plans towards independent housing. Supervise caseload of diverse individuals/ families suffering from or “at-risk” of homelessness. The Housing Case Manager serves as the liaison between the HOPWA program and the client.

Essential Job Functions

• Ability to establish and maintain effective working relationships with the public, and co-workers of diverse cultural and linguistic backgrounds, regardless of race, color, religion, age, gender, ethnicity, disability, sexual orientation, marital status, or political affiliation.
• Ability to perform a variety of tasks from client liaison to creating and updating files, creating, and updating case notes, documenting case progress, following up with clients, linking to community resources, assisting with various HOPWA program tasks and other duties as assigned.
• Meet families/individuals in their home, place of employment or schooling, to encourage and affect positive cognitive and behavioral change. Identify homelessness/ “at-risk” factors in the individual’s lifestyle to develop prevention and intervention strategies to lessen the likelihood of the individual/family returning to homelessness. Be an advocate for change. Ensure the individual’s/families’ understanding of financial planning, goal setting, public transportation, parenting, and ability to work within community organizations.
• Coordinate services with other HOPWA services providers including Emergency Transition Housing, Substance Abuse Housing, Community Based Housing, Mental Health Housing, Assisted Living Facility, Project Based Rent Housing, Tenant Based Rental Voucher Housing, Permanent Housing Placement, Short-Term Rent Mortgage Utilities.
• Other duties include meeting with counselors/various service providers, referring/linking to community-based resources as necessary, developing recommendations of treatment, work with church/government sponsors and other volunteers, work with the individual/child(ren) in assessing their individual and educational needs, act as a family’s/individual’s advocate, writing of multiple reports, and adapting to the ever-changing needs of the homeless and/or “at-risk” population.

Knowledge, Abilities and Skills

• Ability to communicate effectively, both orally and in writing.
• Ability to establish and maintain effective working relationships with the public, provider agencies, governmental organizations, business leaders, elected and appointed officials, and members of diverse cultural backgrounds.

· Job description – HOPWA Housing Case Manger

• Ability to establish goals and objectives and to implement an appropriate care plan with identified client outcomes.
• Ability to establish priorities, meet deadlines, develop, and manage the client’s care plans.
• Ability to form positive, collaborative relationships with members of the HOPWA team.
• Ability to problem solve in a proactive, creative manner, using sound judgment based on factual and clinical knowledge.
• Ability to effectively negotiate with internal and external service providers. Knowledge of external requirements that impact the residents, such as the Department of Health, Department of Children and Families, Broward County Government, non-profit providers, etc.
• Ability to maintain confidentiality of records and information.

Required Education and Experience

A bachelor’s degree in Social Work or an associate degree with at least two years of relevant work experience is preferred..

Other Requirements

• Satisfactory completion of local and Level II background screenings.
• Valid State of Florida driver’s license with appropriate insurance coverage.
• Access to reliable transportation.

Pay: $24.00 - $24.52 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $24 - $25