What are the responsibilities and job description for the Customer Service Representative-FT-BHC position at Broward Health?
Broward Health Corporate ISC
Shift: Shift 1
#28921
FTE: 1.000000
Summary:
Investigates and processes customer and patient complaints, inquiries, and special requests. Processes and validates adjustments, payments, and handles revenue recovery activities. Coordinates telephone contact with customers and patients to ensure quality customer service, effectively using applicable support systems.
Education:
Essential:
* High School Diploma or GED
Experience:
Essential:
* Two Years
Credentials:
Visit us online at www.BrowardHealth.org or contact Talent Acquisition
*Bonus Exclusions may apply in accordance with policy HR-004-026
Broward Health is proud to be an equal opportunity employer. Broward Health prohibits any policy or procedure which results in discrimination on the basis of race, color, national origin, gender, gender identity or gender expression, pregnancy, sexual orientation, religion, age, disability, military status, genetic information or any other characteristic protected under applicable federal or state law.
At Broward Health, the dedication and contributions of veterans are valued. Supporting the military community and giving back to those who served is a priority. Broward Health is proud to offer veteran's preference in the hiring process to eligible veterans and other individuals as defined by applicable law.