Claims/Investigator Adjuster

1. Bachelor's Degree in Business Administration, Risk Management, or closely related field.
2. A minimum of one (1) to three (3) years progressively responsible experience in investigation, review, and evaluation of insurance liability issues.
3. All Lines 520 Insurance Adjuster License required within six (6) months of employment. 
4. Must possess and maintain throughout employment, a valid Florida driver license without any restrictions affecting job performance. Driver license must show current address. 
   • All candidates must submit with the application, a Certified Department of Motor Vehicles "entire" driving history.
   • Florida driving histories can be obtained at any courthouse in Broward County. Three (3) year, seven (7) year, and online Florida driving history records will not be accepted. If you have possessed a driver's license in any other state in the past 10 years you will need to submit an "entire" driving history from that state.  For non-Florida driving histories, please contact that state's division of motor vehicles
   • The search date for all driving histories must be within one month of the date the application for employment is received by the Bureau of Human Resources.
   • To view information on obtaining the required Certified Department of Motor Vehicles "entire" driving history, please click on the following link: Driving History (in-person) OR Driving History (online)
5. An equivalent combination of education, training, and experience may be considered. Such training/experience must be clearly demonstrated on the application for consideration.

Under administrative direction, the purpose of the position is to perform review, evaluation, analysis, investigation, and adjustment work for claims and liability issues within the Risk Management Division of the Broward Sheriff's Office. Position examines claims and liability issues with intent to prevent and minimize losses to the agency in both short and long term perspectives. Position ensures compliance with established regulatory standards in the conduct of all work. Performs related work as directed.The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
 
Reviews new liability claims as assigned; determines extent of the investigation required to assess negligence.
 
Reviews and investigates claims, records and documentation for the purpose of evaluating agency liability.
 
Conducts interviews with claimants or representatives for the purpose of securing and requesting facts to determine agency liability.
 
Analyzes and evaluates acquired data to determine if liability exists; prepares correspondence for forwarding to claimant in cases of denial of claim.
 
Implements negotiation strategies and tactical methods to define and develop positions, defenses, and knowledge for assessing relative strengths and/or weaknesses of claims and claimants.
 
Prepares transmittal letters and forwards all claims in suit to defense attorneys, as assigned by administrative supervisor; authorizes and monitors litigation expenditures.
 
Determines extent of financial liability through calculation and proportional adjustment.
 
Prepares and submits case file summaries, to include requests for settlement authority, evaluated negligence/liability, negotiation strategies, and other case specifics.
 
Attends and participates in claims mediation, trials, and case and claims settlement negotiations; discusses cases with defense attorneys; monitors activities of defense attorneys.
 
Maintains complete, accurate, and detailed documentation concerning all claims investigation and adjustment activities.
  
Performs related duties as directed.

Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.  When responding to a scene, some tasks are performed with potential for intermittent exposure to disagreeable elements including, but not limited to, heat, humidity, inclement weather, loud noise, pathogens, violent behavior, and animals. When responding to a scene, tasks may include working around moving parts, vehicles, equipment, carts, and materials handling, where extremely heightened awareness to surroundings and environment is essential in the preservation of life and property. Tasks may be performed in outdoor environments. Tasks may include regular exposure to traffic conditions, where heightened awareness to surroundings and observance of established safety precautions is essential in avoidance of injury or accidents.
 
 Broward Sheriff's Office is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Broward Sheriff's Office will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Salary : $59,531 - $92,352