Administrative Coordinator (Medical Billing)

Requirements And Preferences

The Broward County Board of County Commissioners is seeking qualified candidates for the Administrative Coordinator (Medical Billing) position in the Office of Administrative Services Section of the Human Services Department.

General Description

Performs administrative work assisting in the coordination and administration of business operations and functions.

Works under general supervision, independently developing work methods and sequences.

Minimum Education And Experience Requirements

Requires an Associate's degree from an accredited college or university with major coursework in business or public administration or closely related field.

(One year of relevant experience may be substituted for each year of required education.)

Requires four (4) years in staff administration, management, and organization or closely related experience including six (6) months lead work/supervisory experience depending on area of assignment.

Special Certifications and Licenses

None.

Preferences

Bachelor's Degree or higher degree in related field

2 years of medical billing or medical insurance experience

Microsoft Access data entry/query formulation knowledge or equivalent software experience

Advanced MS Excel skills

SCOPE OF WORK

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Coordinates and administers the Human Services Departments (HSD) business functions which focus on Medical Arrestee Program, Medicaid, payroll, and receiver/invoices.

Acts as an administrative liaison between HSD divisions/sections, the Accounting Department, healthcare providers and the County's contracted medical insurance provider, currently United Healthcare (UHC), and hospital district contracts for verification processes.

Interpret and explain the hospital contracts and with (UHC) to ensure the contract rates and CPT rates for medical services provided are being correctly charged or discounted accurately with what is submitted by the hospital districts and other medical providers.

Review and ensure the terms of the contracts are in compliance and are adhering to the do not exceed clause.

Prepares and process payments and back-up documents within the County's Financial System. Reconcile payment information entered in ACT Database against PeopleSoft financial system.

Assist with Arrestee claims as assigned (audit, validate, prepare statistical reports for management). Review medical arrestee data entered in ACT database for validity of parameters set.

Coordinate Medicaid billing to hospital districts. Prepare and verify monthly invoices sent to hospital districts. Prepare invoices in PeopleSoft after receipt of payment form hospital districts. Prepare monthly payment requisition for wire transfer payment to the State of Florida before the 5th of each month. Perform duties as assigned.

Perform monthly verification of juvenile detainees to validate residency per Department of Juvenile Justice (DJJ) Mandated Program, utilizing GIS Program (Geographic Information System). Prepare report of any discrepancies for further investigation and formal notification to DJJ. Download data to analyze responses of rejections detention payments.

Review payroll for accuracy and report discrepancies. Prepare and submit payroll documents (Kronos PeopleSoft Action Forms, Kronos Change Request Forms, and Time-card Adjustment Forms). Sign-off on payroll and run reports as required and request for various assigned payroll and HR related task.

Perform inquiries and run reports in PeopleSoft. Process payment in PeopleSoft via the Payment Center Request. Pay cell phone bills using the P-Card. Perform reconciliation of all job functions.

Process cell phone bill payments. Audit cell phone bill for accuracy and process check reimbursement for personal calls. Verify funding is available prior to making payment to the vendor.

Approve accounts payable vouchers at level 1.

Performs special projects as assigned such as monthly General Fund Budget forecast and work on projects associated with Medicaid and/or Arrestee billing.

Requires good communication skills and must be able to perform basic business (verbal and electronic) communication; must be able to work independently, as well as part of a team. Must be able to multi-task and prioritize. Will be required to provide customer service in person and via phone to research and resolve a variety of routine internal and external inquiries.

Coordinates the business operations functions of a County division, section or unit; may supervise clerical and specially assigned technical staff engaged in a wide variety of secretarial, clerical, bookkeeping and technical functions; assigns and reviews work of subordinates and/or specially assigned project personnel.

Coordinates the activities of a program or project which has operational responsibility of considerable scope; assists in the development of project procedures and schedules; prepares project reports and related data.

Reviews state of accounts and records, and assists in preparing oral, written and statistical reports; provides professional level staff assistance to an administrative superior, division or department head in specially assigned areas of operation; assists and advises on matters pertaining to programs or projects assigned.

Responsible for maintenance of project records and documentation; facilitates the accomplishment of work through providing, obtaining and coordinating a variety of services.

Acts as administrative liaison among various County operational and administrative functions related to an assigned program or project; interprets and explains policy regulations and operating procedures.

Performs related work as assigned.

WORK ENVIRONMENT

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of electronic office equipment within moderate tolerances or limits of accuracy.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.

SPECIAL INFORMATION

Competencies

• Tech Savvy
  
  

Anticipates and adopts innovations in business-building digital and technology applications. Investigates technologies to learn some cutting-edge best practices. Uses digital/social media to benefit the team and add value to the work being done; understands how to avoid misuse of these tools.

• Manages Complexity
  
  

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.

• Decision Quality
  
  

Makes good and timely decisions that keep the organization moving forward. Seeks coaching from others to address routine problems; learns to handle these issues effectively. Bases decisions and actions on relevant rules and procedures.

• Directs Work
  
  

Provides direction, delegating, and removing obstacles to get work done. Confirms mutual agreement on accountabilities, fostering strong coordination and minimizing duplicated efforts. Communicates delays or problems early so others can manage their own work schedules effectively.

• Plans and Aligns
  
  

Plans and prioritizes work to meet commitments aligned with organizational goals. Outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.

• Optimizes Work Processes
  
  

Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Generally follows defined and communicated standards, methods, and procedures. Seeks advice and finds ways to work better within processes. Makes some reasonable suggestions to improve work methods.

• Ensures Accountability
  
  

Holds self and others accountable to meet commitments. Tracks performance and strives to remain effective, learning from both successes and failures. Readily takes on challenges or difficult tasks and has reputation for delivering on commitments.

• Communicates Effectively
  
  

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.

County Core Values

All Broward County employees strive to demonstrate the County's four core behavioral competencies.

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
  
  

Americans With Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.

Emergency Management Responsibilities

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.