Ace Hardware - Ace Hardware Clerk/Small Engines

WHY WORK AT BROULIM'S?
Where there are holidays, celebrations, or any other kind of social gathering, the common denominator for all of those is food. You get to be a part of an industry that helps people create and celebrate some of the most meaningful events of their lives. What you do at Broulim's matters and makes a difference to thousands of people in our communities!
We have been categorized as an essential service, which means job security during difficult times.

Job Title: Ace Hardware Clerk - Small Engines
Primary Supervisor: Ace Hardware Manager
Status: Non-Exempt

Join our team as an Ace Hardware Clerk - Small Engines! Are you passionate about small engines and outdoor power equipment? We're looking for a knowledgeable individual to join our team and assist customers with their small engine needs. If you have a knack for diagnosing and repairing small engines, apply now! Be part of a team dedicated to helping customers with their outdoor projects and equipment maintenance.

Job Summary: As an Ace Hardware Clerk - Small Engines, you will be an essential part of our retail team, assisting customers with their hardware and home improvement needs. Your role involves providing exceptional customer service, assisting with product inquiries, and maintaining a clean and organized store environment.
You will also be the go-to person for customers seeking assistance with small engines and outdoor power equipment. Your role involves providing expertise on small engine repair and maintenance, assisting customers with product selection, and ensuring the highest level of customer satisfaction.

Examples of Duties:

• Diagnose and repair small engines, including lawn mowers, chainsaws, and trimmers.
• Perform routine maintenance tasks on small engines, such as oil changes, filter replacements, and tune-ups.
• Assist customers in selecting the right outdoor power equipment for their needs and budget.
• Provide guidance and instruction on proper operation and maintenance of small engines.
• Maintain accurate records of service and repairs performed on small engines.
• Order parts and supplies needed for small engine repairs and maintenance.
• Keep abreast of industry trends and new developments in small engine technology.
• Greet and assist customers in locating products and answering questions.
• Process transactions accurately and efficiently at the cash register.
• Restock shelves and ensure that products are neatly arranged and easy to find.
• Provide product recommendations and advice based on customer needs.
• Maintain cleanliness and organization in the store, including sweeping, dusting, and organizing merchandise.
• Assist with receiving shipments and restocking inventory.
• Follow safety procedures and guidelines to prevent accidents and injuries.

Knowledge:

• Understanding of small engine mechanics and principles of operation.
• Knowledge of outdoor power equipment, including lawn mowers, chainsaws, and trimmers.
• Familiarity with troubleshooting and diagnosing common small engine problems.
• Basic knowledge of hardware and home improvement products.
• Familiarity with cash register operations and basic math skills.
• Understanding of safety procedures and guidelines for retail environments.

Skills:

• Mechanical Skills: Proficiency in diagnosing and repairing small engines and outdoor power equipment.
• Problem-Solving: Ability to troubleshoot and find solutions to small engine issues.
• Organization: Skill in maintaining accurate records and managing inventory.
• Customer Service: Excellent communication and interpersonal skills for interacting with customers.
• Attention to Detail: Precision in processing transactions and restocking shelves.
• Organization: Ability to prioritize tasks and maintain an organized store environment.

Abilities:

• Attention to Detail: Precision in diagnosing and repairing small engine problems.
• Adaptability: Flexibility to work on various types of small engines and equipment. Flexibility to work in a fast-paced retail environment and handle various tasks.
• Customer-Focused: Commitment to providing exceptional customer service and satisfaction.
• Physical Stamina: Ability to stand for extended periods and lift and move objects weighing up to 50 pounds.
• Teamwork: Ability to work well in a team environment and collaborate with coworkers.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in small engine repair or maintenance.
• Knowledge of small engine mechanics and outdoor power equipment.
• Ability to lift and move heavy objects.
• Previous retail or customer service experience is preferred.
• Basic knowledge of hardware and home improvement products.
• Excellent communication skills and a friendly demeanor.

Join our Team!