What are the responsibilities and job description for the General Manager position at Brothers Roofing Co Inc?
Brothers Services Company is a well-established home improvement and remodeling company serving homeowners across Maryland for over 40 years. The company specializes in exterior services (roofing, siding, windows) and interior remodeling (kitchens and baths), delivering high-quality craftsmanship and a strong customer experience.
As part of a growing, performance-driven organization, Brothers Services is focused on continued expansion, operational excellence, and building high-performing teams.
We are seeking a General Manager to lead and scale a residential home services business focused on exterior and interior remodeling. This role is responsible for driving revenue growth, leading operations, and building a high-performing team across sales, production, and support functions.
The ideal candidate brings a strong background in direct-to-consumer home services and has a proven track record of growing revenue, improving operational efficiency, and developing teams.
Requirements:- Lead overall operations and revenue performance of the business
- Drive year-over-year revenue growth and profitability
- Provide leadership across sales, production, and administrative teams
- Develop and execute strategic growth plans
- Build, develop, and retain high-performing teams
- Establish performance metrics and accountability across departments
- Oversee customer experience from sale through project completion
- Manage financial performance, including budgeting and forecasting
- Ensure operational efficiency, quality, and on-time project delivery
- Maintain strong relationships with customers, vendors, and partners
Qualifications
- 10 years of leadership experience in home services (roofing, remodeling, or similar)
- Proven track record of driving revenue growth and scaling operations
- Experience in direct-to-consumer sales environments (retail and/or insurance)
- Strong financial and operational management skills
- Demonstrated ability to build and lead high-performing teams
- Excellent communication and leadership presence
- Ability to operate in a fast-paced, performance-driven environment
Why Join Brothers?
- 40 year established brand with strong market presence
- Multiple service lines creating diversified revenue streams
- Opportunity to lead a growing business and make a direct impact
- Performance-driven culture with strong upside