What are the responsibilities and job description for the ERP Business Systems Specialist position at Brothers International Food Holdings, LLC?
We're looking for a Full Time, ERP Business Systems Specialist to join our talented team at Brothers International team in Rochester, NY!
Position Summary
As a Business Systems Specialist, you will work closely with our cross functional teams located in Rochester, NY, Tampa, FL, and Fort Lauderdale FL. In this role, you will be responsible for analyzing, evaluating, and implementing comprehensive solutions within our ERP system to support our business model and objectives. Utilizing EDI and API solutions, you'll work with all departments across the company to ensure accuracy of information. Your deep understanding of our systems and technology, will enable you to assist with operational efficiencies, scalability and end-user satisfaction.
The Day To Day
At Brothers International, we are passionate about creating high-quality food products that enrich lives and bring people together. Our Ingredients division supplies top-quality fruit and fruit juice concentrates to a number of Fortune 100 food companies. Our Consumer Packaged Goods (CPG) division includes Brothers-All-Natural, the #1 Freeze-Dried Snack Brand, and also produces private label freeze-dried fruit snacks for some of the leading retailers in the US.
Headquartered in Rochester, NY, with offices in Florida and China, we are an innovative global leader in the food industry. We take pride in our commitment to excellence, sustainability, and the well-being of our communities. If you are interested in becoming part of a fast-growing, dynamic team environment, read on!
Why Brothers International?
Position Summary
As a Business Systems Specialist, you will work closely with our cross functional teams located in Rochester, NY, Tampa, FL, and Fort Lauderdale FL. In this role, you will be responsible for analyzing, evaluating, and implementing comprehensive solutions within our ERP system to support our business model and objectives. Utilizing EDI and API solutions, you'll work with all departments across the company to ensure accuracy of information. Your deep understanding of our systems and technology, will enable you to assist with operational efficiencies, scalability and end-user satisfaction.
The Day To Day
- Manage company ERP, EDI and API Maps to ensure accurate data, systems functioning, and system improvements.
- Monitor ERP tickets and EDI transactions, identifying errors or discrepancies, and troubleshooting issues to ensure system accuracy and functioning.
- Assist in managing ERP, EDI and API integration projects including implementation and enhancements.
- Manage and prioritize open requests, develop a priority system, and maintain reporting on all open requests.
- Act as a subject matter expert for ERP (NetSuite), EDI and API on all transactions/modules relating to sales, operations, and distribution.
- Work cross functionally to gather business requirements, analyze business processes, and implement effective solutions.
- Analyze and systematically improve company data leading to process and performance improvement.
- Provide support and training to end users.
- BS Degree in related field or equivalent work experience
- Prior CRM, ERP, EDI and API experience required
- Experience with EDI mapping tools and technologies
- Experience working with API integrations and web services
- Prior NetSuite experience preferred
- Prior experience with SQL or PowerBI a plus
- Strong understanding of EDI standards (e.g, ANSI x12, EDIFACT) and protocols (AS2, FTP, SFTP)
- Strong analytical skills including data entry, reporting and creative problem solving
- Excellent verbal and written communication skills
- Strong business acumen
- Ability to collaborate cross-functionally and influence others
- Detail orientation with ability to manage multiple priorities
- Proficient in troubleshooting EDI transactions and resolving issues on time
- Ability to travel if needed
At Brothers International, we are passionate about creating high-quality food products that enrich lives and bring people together. Our Ingredients division supplies top-quality fruit and fruit juice concentrates to a number of Fortune 100 food companies. Our Consumer Packaged Goods (CPG) division includes Brothers-All-Natural, the #1 Freeze-Dried Snack Brand, and also produces private label freeze-dried fruit snacks for some of the leading retailers in the US.
Headquartered in Rochester, NY, with offices in Florida and China, we are an innovative global leader in the food industry. We take pride in our commitment to excellence, sustainability, and the well-being of our communities. If you are interested in becoming part of a fast-growing, dynamic team environment, read on!
Why Brothers International?
- Innovation: Be part of a company that values creativity and encourages innovation in the ever-evolving food industry.
- Team Collaboration: Join a collaborative work environment where your ideas and contributions are recognized and celebrated.
- Global Impact: Contribute to a company with a global presence, making a difference in the lives of people worldwide through our diverse range of food products.
