What are the responsibilities and job description for the IT Intern position at Brose?
As a successful family-owned company on a path to global growth, the Brose Group offers challenging responsibilities and exciting career opportunities to performance-driven, skilled specialists with solid professional knowledge and proven career expertise who wish to contribute to our company’s success.
Your Tasks
This position is located in New Boston, Michigan
Provide first-level IT support to end users for hardware, software, Microsoft Office 365, mobile devices and connectivity issues
Install, configure and support end-user devices including PCs, smartphones, tablets and printers
Support users with IT-related requests and incidents within the Brose Service Catalog
Assist with basic network and connectivity troubleshooting
Maintain accurate IT asset inventory records using BITS
Update and maintain IT documentation
Troubleshoot technical issues and escalate when necessary
Support hardware deployment and operating system upgrades
Gain hands-on exposure to network and VLAN segmentation, device management and plant IT infrastructure
Support IT projects including Windows 11 migration, wireless access point replacement and end-user device upgrades
Your Profile
Currently pursuing a bachelor’s degree in Computer Science, Information Systems or a related field
Approximately two years remaining before graduation preferred
Basic knowledge of networking concepts, including IP addressing and connectivity troubleshooting
Familiarity with Microsoft Office 365 applications
Strong problem-solving and troubleshooting skills
Strong communication and customer service skills
Willingness to learn new technologies and develop hands-on IT skills
Ability to work effectively independently and as part of a team
Previous technical support, IT or customer service experience is a plus, but not required
We offer you a modern working environment with our Brose working world
Brose offers a high-tech work environment and a wide range of benefits. Along with competitive performance-based compensation and health insurance, our employees also benefit from attractive social and family-oriented programs throughout our North American locations*. Our benefits packages include comprehensive medical and insurance. Brose also provides educational assistance and a variety of community outreach, family, and sporting events. Flexible working hours and a collaborative work environment give our employees the freedom to balance work and personal life. Brose believes in investing in people. We offer a wide range of development programs with great opportunity for individual growth through training, international or regional assignments and tailored career paths. Our objective is to provide our employees the tools necessary to live a balanced life, experience a rewarding work environment and contribute to our surrounding communities.
Benefits package may vary slightly per location
Brose New Boston, Inc.
23400 Bell Road
New Boston, 48164
customer service
1 734 551 9500 1 734 551 9466 newboston@brose.com
Apply online now