What are the responsibilities and job description for the Field Service Technician position at BROOKVILLE EQUIPMENT CORPORATION?
Job Functions:
- Must be available to travel up to 80% throughout the US and Canada.
- Must reside in PA
- Analyze work orders and plan daily travel schedule.
- Investigate customer issues and resolve problems.
- Diagnose error or technical problems and perform repairs.
- Maintain customer relationships and confidence.
- Perform life cycle management and preventative maintenance on equipment.
- Manage site installation.
- Provide emergency repair and service on location.
- Strong mechanical, electrical, pneumatic and hydraulic knowledge for onsite troubleshooting.
- Advise customers of manufacturer recommended service intervals.
- Provide training to customer personnel.
- Comply with all safety regulations.
- Prepare and submit Field Service Reports.
- Document services performed.
- Order and gather needed components.
- Track time and materials for services rendered.
- Utilize and maintain required PPE.
- Maintain work area in an organized and clean manner.
- Other functions as assigned.