What are the responsibilities and job description for the On-Going Service Analyst position at Brookstone Management?
Brookstone Management is a leader in residential and commercial property preservation and REO management solutions.
Brookstone Management is seeking entry-level candidates to join our Ongoing Services department. The ideal applicant will be a self-starter with strong attention to detail. Duties and responsibilities include, but are not limited to the following:
- Review inspection surveys and photos provided by our vendors to ensure inspections are being completed at the correct property.
- Review completed ongoing services orders such as grass cuts and snow removals provided by our vendors to ensure work has been completed.
- Ensure property conditions are properly documented and photographed.
- Communicate deficient work orders with the vendors.
- Identify and communicate damages and escalated issues to the appropriate parties (e.g. investors, clients, management).
- Provide written updates to client system of records.
Skills and Experience:
- High School Diploma or equivalent required (Associate’s or bachelor’s degree preferred)
- Computer proficiency required.
- Prior data entry experience preferred.
- Strong written and verbal communication skills required.
- Experience in Microsoft Office is preferred.
- Thorough attention to detail
- Ability to work individually, or as part of a team.
- Knowledge of Property Preservation, REO, Mortgage industry is plus.
Salary : $17 - $18
