Information Technology Analyst

IT Analyst/Desktop Technician

Brooksource is hiring on behalf of Chromalloy

URGENT HIRING NEED — IMMEDIATE START

Location: Carson City, NV

Schedule: Monday–Friday, 8:00 AM–5:00 PM

Pay Rate: $30–$40/hour

Contract Duration: 3 months

Position Overview

Brooksource is urgently seeking an IT Analyst on behalf of Chromalloy for an immediate-start, 3-month contract opportunity at its Carson City manufacturing facility. This is a time-sensitive opening, and we are looking for an experienced IT professional who can hit the ground running and provide immediate onsite technical support.

The IT Analyst will serve as the primary onsite IT resource, supporting employees across both office spaces and an active manufacturing floor. This role goes beyond traditional help desk support, combining hands-on desktop and laptop troubleshooting with onsite infrastructure support, project coordination, and collaboration with specialized IT teams.

The ideal candidate is technically strong, adaptable, resourceful, and customer-focused. They must be comfortable working independently, taking ownership of technical challenges, and partnering with a broader IT organization to resolve issues and keep business operations running smoothly.

Key Responsibilities

• Provide hands-on technical support for desktop computers, laptops, peripherals, and Windows operating systems, primarily Windows 11.
• Troubleshoot hardware, software, connectivity, and workstation issues across office and manufacturing environments.
• Respond to end-user requests and deliver excellent customer service to employees with varying levels of technical knowledge.
• Serve as the primary onsite IT contact, taking ownership of issues from initial troubleshooting through resolution and follow-up.
• Collaborate with regional and global IT teams to resolve complex technical issues.
• Assist with onsite infrastructure projects, including wireless access point replacements, network connectivity improvements, and workstation deployments.
• Support network planning and infrastructure improvements for additional workstations on the manufacturing floor.
• Coordinate with maintenance personnel and other departments to complete technical work.
• Adapt to a variety of technical environments, including legacy equipment and systems.
• Maintain clear documentation, communicate project updates, and keep stakeholders informed.
• Provide occasional off-hours support for critical IT issues that may impact production.

Required Qualifications

• 3 years of hands-on IT support, desktop support, or related technical experience.
• Demonstrated experience troubleshooting and repairing desktop computers, laptops, and related hardware.
• Strong knowledge of Windows operating systems and end-user computing environments.
• Experience providing direct technical support to end users.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to work independently, prioritize competing requests, and manage multiple issues in a fast-paced environment.
• Excellent customer service, communication, and interpersonal skills.
• Strong sense of ownership, accountability, and follow-through.
• Ability to collaborate with technical specialists, business stakeholders, and employees across different departments.
• Must be a U.S. citizen or lawful permanent resident (green card holder) due to site requirements.
• Ability to work onsite in Carson City, NV, Monday through Friday, 8:00 AM–5:00 PM, with flexibility for occasional critical off-hours support.

Preferred Qualifications

• Previous experience supporting IT systems in a manufacturing, industrial, or production environment.
• Familiarity with network infrastructure, wireless access points, switches, VPN connectivity, or related networking equipment.
• Experience with Microsoft 365, Active Directory, and enterprise IT environments.
• Exposure to virtualization platforms or infrastructure support.

Important Contract Details

• Immediate start: The hiring team is looking to fill this position as quickly as possible.
• Contract length: 3 months.
• Compensation: $30–$40 per hour.
• Work arrangement: Onsite in Carson City, NV, Monday–Friday, 8:00 AM–5:00 PM.
• Work environment: A combination of office-based IT support and an active manufacturing floor.

This is a great fit for an experienced IT professional who can step into a fast-paced environment, provide immediate technical support, and make an impact from day one.

Disclaimer

Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

Equal Employment Opportunity

We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks

Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.