What are the responsibilities and job description for the Cashier position at Brookshire?
Job Summary
Delivers exceptional customer experiences, providing efficient checkout services and ensuring accurate transactions. Maintains a safe and sanitary shopping environment while performing various customer service duties.
Essential Duties and Responsibilities
- Ensures accurate checkout totals by properly scanning items and maintaining a secure register.
- Remains knowledgeable about products, ad items, and tender policies.
- Maintains a friendly attitude and provides excellent customer service by greeting customers, answering questions, and resolving issues.
- Promotes the Thank You Card program and assists with enrollment.
- Bags groceries efficiently, prioritizing customer satisfaction and safety.
- Takes precautions to prevent damage to products and maintain a clean working environment.
- Maintains a well-stocked and clean store, adhering to company safety procedures.
- Complies with all local, state, and federal laws regarding restricted items.
Knowledge, Skills and Abilities
- Basic knowledge of cash handling and tender policies.
- Basic mathematical skills and ability to learn new technology systems.
- Excellent communication and customer service skills.
- Ability to multi-task in a fast-paced environment.
- Attention to detail and accuracy.
- Flexibility to work varied schedules, including nights, weekends, and holidays.
Education, Experience, and Qualifications
- Typically involves on-the-job training.
- Minimum age requirement of 16 years.
- TABC/LACT certification required where applicable.
Physical Demands
- Continuous use of vision, hearing, and fine motor skills.
- Frequent standing, walking, pushing, and lifting up to 40 lbs.
- Occasional lifting up to 75 lbs and exposure to cleaning agents.
Work Context and Environment
- Work is generally performed in a retail store environment.
- Varying noise levels and occasional exposure to cleaning agents.