Human Resource Coordinator/ Specialist, Full-time

Are you passionate about creating an exceptional employee experience? Do you thrive in a fast-paced environment where no two days look the same? We are looking for an energetic and customer-focused HR Coordinator/Specialist to join our HR team. In this integral role you will support the daily operations of the HR department, serve as a welcoming and knowledgeable first point of contact for employees, and play a key role in keeping our people processes running smoothly. If you enjoy helping others, staying organized, and contributing to a collaborative HR team, this is the perfect opportunity to grow your HR career.

Responsibilities:

• Serve as the first point of contact for employee inquiries—in person, by phone, and email—providing accurate information and exceptional service
• Triage and handle employee inquiries regarding HR programs and policies and route more complex issues to the appropriate HR Center of Excellence
• Provide day-to-day administrative support including mail, correspondence, file maintenance, recordkeeping, and greeting visitors
• Assist with ID badge creation and maintenance
• Support routine processes such as verifications of employment, unemployment requests, and I-9 processing
• Maintain organized, compliant, and up-to-date HR files and documentation
• Utilize HR systems and Microsoft Office tools to support data entry, reporting, and department workflows
• Collaborate with HR team members on projects related to recruiting, learning and development, benefits, employee health, reward and recognition, and other HR initiatives
• Contribute ideas and process improvements that enhance the employee experience and elevate HR service delivery

Qualifications:

• Associate’s or bachelor’s degree in HR, Business or related field preferred
• Minimum 2 years’ related work experience required
• Working knowledge and understanding of human resource principles, practices and employment laws
• High level of integrity and professionalism with the ability to maintain confidentiality paramount
• Excellent verbal and written communication skills
• Strong interpersonal skills with the ability to build positive relationships and interact with employees at all levels of the organization
• Exceptional organizational skills and attention to detail
• Proven time management abilities with success meeting deadlines
• Ability to perform effectively in a fast-paced and occasionally stressful environment
• Familiarity with HRIS platforms preferred
• Proficiency in Microsoft Office Suite, including basic Excel

Location: Brooks Rehabilitation Hospital located at 3599 University Blvd South, Jacksonville, FL 32216

Hours: Monday - Friday, 8am - 5pm

Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:

• Competitive Pay
• Comprehensive Benefits package
• Vacation/Paid Time Off
• Retirement Plan
• Employee Discounts
• Clinical Education and Professional Development Programs