What are the responsibilities and job description for the Front Desk Receptionist, Bartram Inpatient, PRN position at Brooks Rehabilitation?
The Front Desk Receptionist will provide coverage of telephone and front desk duties. Answer incoming calls in a prompt, courteous manner according to Brooks customer service quality standards. Greet and assist visitors in a professional and efficient manner.
Responsibilities:
- Receives hospital guests, ascertains needs, and directs guests appropriately.
- Courteously answers the phone and takes accurate messages.
- Answers routine questions regarding departmental policies, operations and procedures.
- Checks appointment schedules and directs or escorts guests to appropriate office or departmental area.
- Completes assignments of special projects by designated deadlines.
- Responsible for admitting patients as needed.
- Monitors patients in lobby area.
- May perform other duties as assigned.
Qualifications:
- High school diploma.
- 1 year Customer Service experience.
- 1 year of switchboard or phone experience.
- Experience using Microsoft Office.
- Ability to multitask
Hours: PRN
Location: Bartram Inpatient Hospital, 6400 Brooks Bartram Dr, Jacksonville, FL 32258
Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.
Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:
- Competitive Pay
- Comprehensive Benefits package
- Vacation/Paid Time Off
- Retirement Plan
- Employee Discounts
- Clinical Education and Professional Development Programs