Supervisor

Established in 1818, Brooks Brothers is America's first ready-to-wear fashion emporium, known for its commitment to fine quality, exceptional value, and personalized service. For over two centuries, the company has been a cornerstone of American manufacturing, operating over 400 stores globally. Customers regard Brooks Brothers as more than a store, valuing its traditions and contribution to social good. Today, the company continues its legacy as part of Catalyst Brands, upholding its timeless values and dedication to excellence.

Role Description

This is a full-time, on-site role for a Supervisor at Brooks Brothers' location in Birch Run, MI. The Supervisor will be responsible for overseeing daily store operations, managing staff, supporting sales goals, and ensuring an exceptional customer experience. This role involves guiding team members, maintaining store standards, managing inventory, and addressing customer inquiries and concerns. The Supervisor will also play a key role in fostering a positive team atmosphere and assisting the management team in achieving operational objectives.

Qualifications

• Strong leadership, team management, and organizational skills
• Exceptional communication and interpersonal skills for team collaboration and customer interactions
• Knowledge of sales strategies, customer service practices, and retail operations
• Proven ability to execute inventory management and ensure store standards are upheld
• Goal-oriented mindset with a focus on achieving sales targets and driving performance
• Problem-solving skills to address customer concerns and operational challenges effectively
• Previous experience in retail, supervisory roles, or equivalent experience is a plus
• High school diploma or equivalent required; additional education in business, management, or a related field is beneficial