What are the responsibilities and job description for the Parttime Supervisor position at Brooks Brothers?
Company Description Brooks Brothers, founded in 1818 by Henry Sands Brooks, is recognized as the first ready-to-wear fashion emporium in America and has a long-standing heritage in classic style and quality. The company has maintained a strong commitment to American manufacturing and operates more than 400 stores worldwide. Brooks Brothers is known for fine quality, personal service, and exceptional value, offering a shopping experience that customers view as more than just a store. The brand also emphasizes social responsibility and community engagement. Brooks Brothers is now part of Catalyst Brands, providing new opportunities for growth and innovation.
Role Description The Parttime Supervisor role at Brooks Brothers in Plano, TX is an on-site position responsible for supporting daily store operations and maintaining outstanding customer service standards. The supervisor helps lead the sales floor, assists in opening and closing procedures, and ensures merchandise is presented and stocked according to company guidelines. This role includes coaching team members during shifts, resolving customer concerns, and supporting sales goals through effective product knowledge and client engagement. The supervisor collaborates with store leadership on operational tasks such as handling transactions, monitoring store cleanliness, and following loss prevention policies. This is a part time role that requires availability during peak retail hours, including evenings, weekends, and holidays.
Qualifications
- Ability to supervise and guide team members, including assigning tasks, providing feedback, and supporting a positive, inclusive work environment.
- Strong customer service and retail sales skills, with the ability to build relationships, address customer needs, and represent the Brooks Brothers brand professionally.
- Solid communication and interpersonal skills, including clear verbal communication, active listening, and collaborative teamwork with colleagues and management.
- Organizational and time management abilities to handle multiple priorities, maintain store standards, and follow operational procedures accurately.
- Basic proficiency with point-of-sale systems and comfort with learning retail technology and standard operating processes.
- Prior retail or supervisory experience in apparel or fashion is preferred but not required.
- Ability to stand for extended periods, move merchandise, and work a flexible part time schedule, including evenings, weekends, and holidays.
- High school diploma or equivalent; further education in business, retail management, or related fields is a plus.