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House Manager - Transitional Living Community

Brooklyn Community Services
Brooklyn, NY Full Time
POSTED ON 12/10/2025
AVAILABLE BEFORE 2/10/2026
Position: House Manager - Transitional Living CommunityReports to: Program DirectorWork Location: East New York, Brooklyn;Located on 3rd floor with no elevator accessJob Type: Full time 35 hours per weekAvailable schedule: Nights Tuesday - Saturday: 4:00pm -12:00am)Salary Range: $36,000 - $36,000Program Summary:BCS’s Transitional Living Community (TLC), a 30 bed section of the Brooklyn Women’s Shelter inEast New York, Brooklyn, was established in 1989. TLC provides homeless, low-income, mentally illwomen with temporary shelter and assistance to secure permanent housing. TLC recruits its clientsprimarily from the assessment unit of the Brooklyn Women’s Shelter. Staff conduct comprehensiveassessments to identify women with severe and persistent mental illness, many also having seriouspersonal, social, medical and economic problems. A principle feature of the TLC program is the“milieu treatment” in which women are helped to practice the skills they will need to live successfullyoutside the shelter system, including pre-vocational preparation.POSITION SUMMARY:Provide consistent, high quality program service delivery to all clients populations in accordance with funder and regulatory requirements; best practices; BCS policies and Core Values; and Code of Conduct for Custodians of People with Special Needs . This includes program coverage and attend to individual client needs during scheduled shift including reception activities, answering phones and directing calls and assist all clients with self-administered medication. Serve as a role model to all stakeholders.Responsibilities:-Provide program coverage and attend to individual client needs during scheduled shift-Conduct reception activities, including answering phones and directing calls.- Assist all clients with self-administered medication by providing access to all prescribedmedication at appropriate times, encouraging correct use of medication, logging medicationtaken, and assuring proper storage in locked area.- Provide light food to clients if needed with medication, in accordance with DOHMH FoodStandards- Report serious incident to TLC management and complete and incident report- Ensure Client Adhere to COVID standards and requirements.- Document all activities in logbook and medication logbook for issues requiring interventionand alert appropriate staff- Assist with facilitating admissions as needed- Work with HELP Women’s Center to ensure TLC bed sign-in sheets are appropriatelycompleted- Interact with clients in therapeutic manner and attend to their needs and requests accordingto program policies- Assist with oversight of laundry room schedule and assisting clients in learning proper use oflaundry facilities- Facilitate pack outs for all client who curfew violates and prepare the area for a new intake- Collect new clients’ demographics information in the evenings- Other related tasks as assignedQualifications:Required: HIgh School Diploma or equivalentOne year experience working with homeless and/or mentally disabled populations preferred.F80 PreferredPrevious experience working in residential direct care helpful.Ability to maintain confidentiality and boundaries with clientsMust undergo pre-employment screenings such as the Criminal Background Check required by DOHMHBCS is an Equal Opportunity Employer. Auxiliary aids and services are available uponrequest to individuals with disabilities.

Salary : $36,000

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