What are the responsibilities and job description for the House Manager - 3rd Avenue position at Brooklyn Community Services?
Position: House Manager - 3rd Ave Transitional Living Shelter
Reports to: Program Director
Work Location: 968 3rd Avenue, Brooklyn, NY 11232
Hours: Full Time - 35 hours per week ability to work split shifts; including evenings, nights and weekends.
Salary: $36,400 - $36,400 per year
Program Description
Brooklyn Community Services is one of Brooklyn’s first and largest non-sectarian social services agencies. BCS, which presently serves more than 10,000 individuals annually, is committed to a broad and diverse range of services including education and child care; services to strengthen families; and services to foster self-sufficiency for adults.
3rd Avenue is a NYC DHS transitional shelter program located in Sunset Park, Brooklyn is designed to provide employment assistance and permanent housing for young women ages 18 - 25 years old. The House Manager is responsible assisting in the operations of the facility including maintenance and security under the supervision of the Shift Supervisor
Responsibilities
Reports to: Program Director
Work Location: 968 3rd Avenue, Brooklyn, NY 11232
Hours: Full Time - 35 hours per week ability to work split shifts; including evenings, nights and weekends.
Salary: $36,400 - $36,400 per year
Program Description
Brooklyn Community Services is one of Brooklyn’s first and largest non-sectarian social services agencies. BCS, which presently serves more than 10,000 individuals annually, is committed to a broad and diverse range of services including education and child care; services to strengthen families; and services to foster self-sufficiency for adults.
3rd Avenue is a NYC DHS transitional shelter program located in Sunset Park, Brooklyn is designed to provide employment assistance and permanent housing for young women ages 18 - 25 years old. The House Manager is responsible assisting in the operations of the facility including maintenance and security under the supervision of the Shift Supervisor
Responsibilities
- Complete intake screening and orientation of new clients
- Provide appropriate intervention and conflict resolution where/when necessary
- Complete required client related documents in the CARES database
- Update daily log book and Client Worker forms
- Conduct hourly room, floor and facility safety checks
- Provide emergency coverage for the next shift when necessary (double shifts)
- Report daily census count to the Department of Homeless Services
- Metro cards and Laundry Cards
- Prepare and assist with meals as needed
- Responsible for stripping of rooms, bagging, storing and retrieving client personal belongings
- Assist with monthly fire drills and completing reports
- Oversee weekly General Inspection
- Monitor client’s medication usage and log books
- Monitor fire safety and critical file log books on a monthly basis
- Answer phone and direct calls to appropriate staff persons
- Maintain post and ensure a seamless hand-off to the incoming shift; leaving the facility before relief arrives is strictly prohibited.
- Participate in fundraising events
- Attend all mandatory meetings, trainings and events
- Related administrative duties
- Perform other duties as assigned
- High school diploma with minimum of two years’ experience working with young adults, or satisfactory equivalent.
- F80 Certification required
- Experience working with C.A.R.E.S. Collaborative Homeless Management Information System
- The ideal candidate for this position possesses most or all of the following:
- Demonstrated ability to maintain professional boundaries
- Good oral and written communication skills
- Knowledge of special needs populations
- Familiarity with DHS procedures a plus
- Knowledge of MS Word
- Must pass OMH fingerprinting and background check
- "Shift Requirement: Personnel must remain on duty until formally relieved by the incoming shift. In cases of staffing shortages, staying for emergency coverage may be required."
Salary : $36,400