What are the responsibilities and job description for the Front Office Team Member position at Brookings Dental Clinic?
Overview
Join our dynamic Front Office Team, where your energetic and organized approach will be essential in creating a welcoming environment for patients and supporting smooth clinic operations. This paid position offers an exciting opportunity to develop your skills in dental administrative support and patient service. You will be the first point of contact, ensuring every patient experience is positive and welcoming. Your proactive attitude and attention to detail will help us deliver exceptional care and administrative excellence.
Duties
- Greet patients and visitors warmly, providing excellent customer service while managing multi-line phone systems with professionalism and courtesy.
- Schedule appointments, coordinate patient intake, and manage schedules efficiently
- Verify patient insurance information, process payments, and handle billing tasks
- Review and update dental records accurately, ensuring proper documentation review and adherence to clinical confidentiality policies.
- Support clinical staff by preparing documentation for review, managing office supplies, and ensuring a clean, efficient front desk environment.
Skills
- Proven experience in dental office management or healthcare administrative roles
- Reliable, punctual, and hardworking
- Excellent computer skills
- Exceptional patient service skills with the ability to handle phone communication professionally using proper phone etiquette across multi-line phone systems.
- Demonstrated clerical experience including filing, data entry (10 key typing), documentation review, and office management tasks.
- Ability to maintain clinical confidentiality policies while managing sensitive patient information accurately and efficiently.
- Strong organizational skills with attention to detail in billing, care plans documentation, and health information management.
- Prior dental or clinic experience is preferred to understand clinical workflows and dental environment dynamics.
Join us as a Front Office Team Member where your enthusiasm meets your expertise—helping us deliver outstanding dental experiences while advancing your career in a vibrant team-focused setting!
Pay: $20.00 - $27.00 per hour
Expected hours: 30.0 – 40.0 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $20 - $27