Client Facing-Engineer

Brookhaven National Laboratory is committed to employee success and we believe that a comprehensive employee benefits program is an important and meaningful part of the compensation employees receive. Review more information at BNL | Benefits Program At BNL, the Energy & Photon Sciences (EPS) Directorate is working to solve grand challenges that will create solutions and security for the nation’s energy system. Advances in basic science are the underpinning of transformational discoveries that rely on Brookhaven’s data-driven research, cutting-edge synchrotron science, and leadership in energy science through real-time study of applicable energy materials in working conditions. As part of the capabilities and science focus of the EPS, the National Synchrotron Light Source II (NSLS-II) is a state-of-the-art medium energy 3 GeV (3-billion-electron-volt) electron storage ring. The facility offers scientific and industrial researchers an array of instruments (beamlines) using x-ray, ultraviolet, and infrared light to enable discoveries in clean and affordable energy, high-temperature superconductivity, molecular electronics, and more. Position Description We are seeking a highly skilled and communicative Client Facing Engineer to serve as the technical bridge between the Data Science and Systems Integration Division and other groups responsible for state-of-the-art scientific instrumentation. This role involves understanding stakeholder needs, leading small teams to deliver tailored technical solutions, and ensuring the successful deployment and continued stewardship of the technology stack in support of the facility’s mission. The ideal candidate combines strong engineering expertise, excellent interpersonal, organizational and problem-solving skills and will adopt a pragmatic and agile approach. Essential Duties and Responsibilities: Collaborate with stakeholders and technical teams to deliver customized, maintainable solutions. Maintain detailed documentation of stakeholder requirements, solutions, and project milestones and work with others to ensure timely delivery of projects. Act as a facilitator to translate stakeholder requirements into technical specifications and actionable plans. Provide support during implementation, testing, and troubleshooting. Facilitate demonstrations, training sessions, and technical workshops. Gather stakeholder feedback and relay insights to internal teams for continuous improvement. Ensure stakeholder satisfaction by proactively addressing technical concerns and questions. Utilize agile project management techniques for delivery of projects and mentor engineers in software project management. Required Knowledge, Skills, and Abilities: Bachelor’s degree in Engineering, Computer Science, or a related technical field. At least 3 years of related technical experience. Experience in a client or stakeholder-facing technical role (e.g., solutions engineer, field engineer, technical consultant). Strong communication and presentation skills. Some international travel may be required.  Preferred Knowledge, Skills, and Abilities: Experience with modern software programing languages such as Python, C , Rust, Go etc. Familiarity with project management tools such as Atlassian Jira, Microsoft Project, Primavera P6. Project management experience or certifications (e.g., PMP, Agile). Environmental, Health & Safety Requirements: Lifting, moderate weights 15-30 lbs. Other Information: The successful candidate will be hired at the appropriate level commensurate with depth and breadth of experience. Brookhaven National Laboratory is committed to providing fair, equitable and competitive compensation. The full salary range for this position is $92,300.00 - $118,000.00 / year. Salary offers will be commensurate with the final candidate’s qualification, education and experience and considered with the internal peer group. Brookhaven National Laboratory requires all non-badged personnel including visitors to produce a REAL-ID or REAL-ID compliant documentation to access Brookhaven National Laboratory – view more information at www.bnl.gov/real-id. This is due to nationwide identification requirements for federal site access as required by the federal REAL ID Act. Those not in possession of a REAL ID-compliant document will not be permitted to access the site which includes access to the Laboratory for interviews. About Us Brookhaven National Laboratory (www.bnl.gov) delivers discovery science and transformative technology to power and secure the nation’s future. Brookhaven Lab is a multidisciplinary laboratory with seven Nobel Prize-winning discoveries, 37 R&D 100 Awards, and more than 70 years of pioneering research. The Lab is primarily supported by the U.S. Department of Energy’s (DOE) Office of Science. Brookhaven Science Associates (BSA) operates and manages the Laboratory for DOE. BSA is a partnership between Battelle and The Research Foundation for the State University of New York on behalf of Stony Brook University. BSA salutes our veterans and active military members with careers that leverage the skills and unique experience they gained while serving our country, learn more at BNL | Opportunities for Veterans at Brookhaven National Laboratory. Equal Opportunity/Affirmative Action Employer Brookhaven Science Associates is an equal opportunity employer that values inclusion and diversity at our Lab. We are committed to ensuring that all qualified applicants receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a veteran, disability or any other federal, state or local protected class. BSA takes affirmative action in support of its policy and to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. *VEVRAA Federal Contractor BSA employees are subject to restrictions related to participation in Foreign Government Talent Recruitment Programs, as defined and detailed in United States Department of Energy Order 486.1A. You will be asked to disclose any such participation at the time of hire for review by Brookhaven. The full text of the Order may be found at: https://www.directives.doe.gov/directives-documents/400-series/0486.1-BOrder-a/@@images/file Welcome. If you are looking for your next career move—to a place where your skills and strengths contribute to groundbreaking discovery and innovation—Brookhaven National Laboratory may be where you belong. Here you can explore open positions and apply to the ones that suit you, your skills, and strengths. You can also keep track of your progress in the selection process and new postings that might interest you. Thanks for your interest in joining the Brookhaven Lab team. At Brookhaven Lab, everyone has a role in discovery science and transformative technology that's helping power and secure the nation’s future. We are home to world-class scientists, engineers, technicians, and other professionals as well as unique facilities that attract thousands of researchers annually from across the country and around the globe. Our track record includes seven Nobel Prize-winning discoveries, 37 R&D 100 Awards (the "Oscars of Innovation"), and countless other advances.

Salary : $92,300 - $118,000