Administrative Assistant

Overview

Brookhaven Hospice is currently seeking an Administrative Assistant for our West Springfield Hospice Program. If you are looking for a career with a purpose and a supportive team culture, then this is the position for you!

The Administrative Assistant provides general office support with a variety of clerical activities and related tasks. Deals with a diverse group of external and internal customers callers, and visitors. Organization, approachability, and proper presentation are of the up-most importance. A successful Administrative Assistant will be able to perform their essential duties and responsibilities.

Schedule: Monday - Friday, 8:00 am - 4:30 pm

Who We Are

At Brookhaven Hospice, we take immense pride in being a mission-driven, patient-centered leader in end-of-life care. Guided by our vision to be the most trusted partner in hospice care, we surround our patients and their loved ones with unwavering support, comfort, and compassion. At Brookhaven Hospice, we look for dedicated professionals who share our belief that true hospice care extends beyond medical needs—it’s about bringing dignity, peace, and human connection to every life we touch.

We offer a supportive, growth-oriented environment along with a comprehensive benefits package that includes:

• Comprehensive Health, Dental, & Vision Insurance
• Career Path Program that supports internal growth, advancement, and increased pay
• A generous time-off package with 15 days of PTO & 10 Holidays to rest and recharge
• Tuition Reimbursement & Certification Assistance to support your professional growth
• Wellness & Discount Programs to help you lead a healthy and balanced life
• Cell Phone, Mileage, & Gym Membership Reimbursement for your convenience
• Company matching 401(k) to secure your future
  
  

Responsibilities

• Takes and keeps daily schedule for all team members. Maintain patient assignment List.
• Handles all patient care data entry and responsible for establishing patient charts and all medical record filing.
• Notifies staff of discharges, transfers and change of status on patients.
• Logs and fax/mails telephone prescriptions for physician's signature, maintaining tickler file until the signed order is returned.
• Prepares for interdisciplinary group meetings, maintain minutes of meeting, and copy and/or fax IDG notes to attending physicians.
• Tracks and orders office and medical supplies while keeping adequate stock in both.
• Answers phones for receptionist during lunch hour and breaks or during absence.
• Monitors and audits documentation of clinical records to ensure compliance with regulatory standards of timeliness, accuracy and completeness via electronic record.
• Demonstrates familiarity with polices of Hospice and rules/regulations of state and federal licensing agencies.
  
  

Qualifications

• High School Diploma or GED required
• Minimum of two (2) years experience with clerical and administrative duties in a healthcare office required. Hospice preferred
• Must be a licensed driver with an automobile that is an accordance with state and organizational requirements and is in good working order
• Proficient with Microsoft Office or related software and able to type 60 words per minute.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Ability to take initiative, set priorities, multitask and organize work. Must be self-motivated and detail oriented.
  
  

$24.00 - $26.00 per hour (Average Pay Range). The pay range listed represents a general guideline for the role and is not a guarantee of the final offer. Compensation will be determined based on the selected candidate’s relevant experience and the specific responsibilities of the position. Final compensation rate will be discussed and confirmed at the conclusion of the interview process.