Program Specialist - 4693

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 65 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

Strengthening Families, Empowering Futures - The BronxWorks Family Enrichment Program partners with families in the South Bronx to create safer, more nurturing home environments.  Our goal is to help families thrive—together.

 RESPONSIBILITIES 

• Works collaboratively as a member of a case management team.
• Provides direct services to clients, including intake, engagement, assessment, referral, service plan development, advocacy, counseling, exit summaries and follow-up.
• Completes home visits (in-person and virtual) – either accompanies the case manager or independently.
• Documents all services provided.
• Reports any concerns about child safety and wellbeing.
• Accompanies parents to service appointments and to programs.
• Supports service plans in the areas of effective parenting practices – co-leads groups.
• Facilitates and makes referrals to benefits and entitlements.
• Acquires school and medical records in support of service plans.
• Provides educational client support as needed.
• Follows up and reports on service plan tasks of and activities by clients.
• Documents all work provided on program forms, in ETO, PROMIS and CNNX databases, including client progress toward service plan goals.
• Report to, and meet with, supervisor weekly.
• Attends staff meetings and case conferences.
• Complete program reports as required, including task verifications in ETO, PROMIS, CNNX.
• Perform additional duties as assigned by supervisor.

QUALIFICATIONS 

• High School Diploma or General Equivalency Diploma and one (1) one year of relevant work experience in a Family Rehabilitation Program and/or life experience and/or successful completion of a Children's Services Family Treatment/Rehabilitation Program or similar program (i.e. formerly the Family Rehabilitation Program).
• Proficiency in English required; proficiency in a second language preferred.
• Strong oral and written communication, time management and organizational skills are necessary.
• Proficiency in Microsoft Office suite and other standard business technology is required.

PHYSICAL REQUIREMENTS 

• Ability to use a computer for prolonged periods. 
• Ability to occasionally lift and/or move up to 10 pounds. 
• Ability to stand, walk, or sit for long periods of time. 
• Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork. 
• Ability to bend and retrieve objects and/or documents. 
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. 
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.

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