What are the responsibilities and job description for the Technical Operations Specialist position at BrokerCalls?
BrokerCalls specializes in connecting businesses with live, high-quality leads who are actively seeking the services they offer. By sourcing leads directly and partnering with trusted lead providers, BrokerCalls ensures clients receive highly vetted leads tailored to their specific needs. With a focus on quality and performance, the company provides solutions to help businesses achieve their sales goals effectively and efficiently.
This is a full-time on-site role, located in Fort Lauderdale, FL, for a Technical Operations Specialist. The role involves managing and optimizing technical operations, offering technical support, troubleshooting issues, and analyzing system performance. The specialist will work closely with teams to maintain operational efficiency and enhance technical solutions tailored to the company’s needs.
- Expertise in Technical Operations and ability to manage and improve operational processes effectively
- Strong Analytical Skills for evaluating system performance and identifying areas for improvement
- Proficiency in providing Technical Support and Troubleshooting solutions
- Effective Communication skills to collaborate with team members and explain technical concepts
- Ability to work in a fast-paced, on-site environment
- Experience with CRM platforms or related systems is a plus
- Bachelor’s degree in Information Technology, Computer Science, or related field preferred