Fitness Supervisor

Essential Responsibilities:

• Greets and communicates with all staff and members in a warm, courteous, and prompt manner and ensures prompt and courteous service to members by all employees of the department.
• Hires and trains fitness attendants and front desk staff with an emphasis on creating knowledgeable, enthusiastic, and friendly staff members who desire to engage and assist members and guests with their needs.
• Communicates clearly and efficiently with employees, receives information and feedback from employees and members, and takes action based on observations and information received across all levels within the organization.
• Evaluates work procedures, reviews standards, and identifies methods for increasing efficiency and/or effectiveness.
• Executes SOP documents to ensure proper protocol is followed.
• Ensures that all checklists within the department are followed and that staff is clear on protocols
• Responds proactively to any needs that arise from members, employees, or guests.
• Communicates pertinent information to employees, such as operational issues and class or schedule changes.
• Follows safety guidelines described in the operating procedures.
• Complies with departmental and Club policies and procedures.
• Takes weekly inventory of all supplies and reports needs to the fitness manager.
• Ensures that all fitness equipment is neat, clean, and member-ready at all times.
• Reports all maintenance needs to the fitness manager promptly.
• Performs all duties in the fitness attendant and front desk staff job description.
• Performs all other duties as assigned
• Creates and monitors staff schedule. Covers shifts when necessary.
• Ensures fitness center check-in polices and all rules are followed.

Knowledge and Skill Requirements:

• Prefer knowledge of operations in a club environment.
• CPR, First Aid, and AED certification is preferred, but can be obtained within 30 days of hire date.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Work Experience Requirements:

A high school diploma is required.

Physical Requirements:

Requires extended periods of walking and/or standing.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, use hands to finger, handle, or feel objects, tools, or controls, talk or hear, and taste or smell. The employee is occasionally required to walk, reach with hands and arms, stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to extreme cold. The noise level in the work environment is usually moderate.

This position description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

This position description has excluded the marginal functions of the position that are incidental to the performance of essential job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.