Trainmaster - WW

POSITION SUMMARY

The Trainmaster directly supervises two or more employees in the Operations Department. Oversees operations and administrative functions at an individual site location including, but not limited to the safe and efficient movement of all trains at a specified property.  Oversees the progress and productivity of all assigned personnel, to include prioritizing work efforts and setting performance standards; manages assignment of resources, and management of assets and processes at specified property.  Interviews, hires and trains employees; plans, assigns, and directs work; appraises performance; rewards and disciplines employees; addresses complaints and resolves problems.  Executes the service plan to include: production, quality, cost containment and reassignment of resources to achieve maximum efficiency.  Ensures the safety of crews and meets operational and financial targets as outlined by the service plan and associated key performance indicators that attain company objectives.

The Trainmaster demonstrates and adheres to the company values of: safety, honesty, ownership, respect and teamwork to ensure successful partnership with customers and employees that result in OmniTRAX’s continued success.

ESSENTIAL RESPONSIBILITIES

• Ensure compliance with all railroad rules and regulations for safety, operation and the Federal Railroad Association (FRA)
• Manage the operational testing program: observe, document, and evaluate safe work practices per operating rules: act upon results
• Meet the tactical goals of the service plan: manage assets, report results, define problem areas and implement solutions; metrics include asset utilization, execution to plan, and cost of quality and safety performance
• Conduct regularly scheduled employee meetings and programs to emphasize safety and discuss mitigation of risks
• Investigate incidents, determine root cause: escalate findings and implement corrective actions to prevent reoccurrence
• Manage resources and assets within budget
• Proactively identify problem areas and coordinate solutions by utilizing operating systems and planning tools
• Coordinate with commercial and/or customer solutions unit to satisfy customer expectations

OTHER DUTIES

• May serve as a first responder to critical incidents
• Work safely to prevent on the job accidents and injuries
• Wear required protective equipment such as: hard hats, hearing protection, safety-toe boots or safety glasses
• Work hours may include a nonstandard workweek, overtime, on-call and various shift work
• Perform other duties and projects as assigned

SUPERVISORY RESPONSIBILITIES

• Exempt and/or Non-Exempt employees to include Union employees at specified properties
• Guide and direct subordinates, instilling pride, personal development, team production and promotion of the organization's products and services
• Assist in interviewing, hiring, discipline, and training processes for new employees
• Ensure responsibilities of all subordinates are defined and understood
• Set the example, create and lead the culture of mutual respect, cooperation and attention to detail for employees to deliver profitable execution on business goals

REQUIRED QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES

• High School Diploma/GED
• 5 years’ Railroad Operations experience
• Supervisory and performance management experience
• Strong leadership and mentoring skills to develop high performance team
• Self-motivated; work independently; driven to meet or exceed goals
• Basic computer skills in Microsoft Office Suite
• Write legibly to complete reports and other work documents
• Strong verbal and written communications skills; effectively communicate with all level of employees and business associates in a clear, concise and professional manner
• Strong organization and prioritization skills with high attention to detail
• Demonstrate problem solving and troubleshooting skills resulting in effective resolution
• Professional integrity and accountability
• Work in fast-paced, collaborative environment

REQUIRED CERTIFICATIONS AND LICENSES

• Valid Driver’s License
• FRA Conductor Certified

PREFERRED QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES

• Bachelor’s Degree
• Incident investigation and reporting experience
• Experience working with employees covered by a collective bargaining agreement
• FRA Locomotive Engineer Certified

PREFERRED CERTIFICATIONS AND LICENSES

• None

WORK ENVIRONMENT

• Exposure to hot, cold, wet, humid, or windy conditions caused by the weather including: snow, rain, heat, and sub-freezing temps

TRAVEL

• Daily travel as business requires during scheduled work hours

PHYSICAL REQUIREMENTS