What are the responsibilities and job description for the Night Dispatcher position at Broco Oil?
Broco Energy is seeking a reliable and detail-oriented Night Dispatcher to manage our overnight fuel and logistics operations. This role acts as the critical communication hub during night hours, ensuring that our fleet of fuel drivers and emergency service technicians operate safely and efficiently. You will serve as the primary point of contact for drivers on the road and customers requiring emergency service.Key ResponsibilitiesLogistics & Fleet CoordinationMonitor Night Operations: actively track and monitor the progress of night-shift fuel drivers and transport loads using fleet management software.Route Optimization: Adjust routes in real-time based on traffic, weather conditions, or emergency fuel requests to ensure on-time delivery.Terminal Coordination: Communicate with the Terminal staff (reporting to John McCann) to ensure smooth loading intervals and resolve any loading rack access issues during the night shift.Shift Handover: Prepare detailed shift reports for the incoming Day Dispatch team, noting any unresolved issues, vehicle maintenance flags, or delivery exceptions.Emergency Response & ServiceEmergency Call Handling: Serve as the first line of response for after-hours customer calls (e.g., "no heat" situations