What are the responsibilities and job description for the Medical Receptionist position at Brockton PT?
We are seeking a qualified, professional, and friendly Bilingual (English/Spanish) Receptionist to join our fast-paced physical therapy clinic. The ideal candidate is organized, courteous, and thrives in a patient-focused environment.
Key Responsibilities
Greet and assist all incoming patients with a warm, professional demeanor
Answer high-volume phone calls promptly and courteously
Assist patients with the sign-in process
Provide and review new patient packets for completeness and accuracy
Scan patient forms, charts, and insurance cards into the EMR system
Collect co-payments and/or deductibles; issue receipts for cash payments
Schedule patient appointments efficiently
Follow up with no-show patients
Process new patient referrals
Qualifications & Skills
High school diploma or GED required
Bilingual in English and Spanish (required)
Computer literacy and familiarity with office systems
Experience with Electronic Medical Records (EMR) preferred
Strong communication and customer service skills
Ability to multitask in a fast-paced environment
Demonstrates honesty, professionalism, and ethical behavior
Position Details
Job Type: Full-time
Schedule: Monday to Friday, 8-hour shifts
Experience: At least 1 year as a medical receptionist preferred
Work Location: In person
Key Responsibilities
Greet and assist all incoming patients with a warm, professional demeanor
Answer high-volume phone calls promptly and courteously
Assist patients with the sign-in process
Provide and review new patient packets for completeness and accuracy
Scan patient forms, charts, and insurance cards into the EMR system
Collect co-payments and/or deductibles; issue receipts for cash payments
Schedule patient appointments efficiently
Follow up with no-show patients
Process new patient referrals
Qualifications & Skills
High school diploma or GED required
Bilingual in English and Spanish (required)
Computer literacy and familiarity with office systems
Experience with Electronic Medical Records (EMR) preferred
Strong communication and customer service skills
Ability to multitask in a fast-paced environment
Demonstrates honesty, professionalism, and ethical behavior
Position Details
Job Type: Full-time
Schedule: Monday to Friday, 8-hour shifts
Experience: At least 1 year as a medical receptionist preferred
Work Location: In person
Salary : $18 - $22