What are the responsibilities and job description for the Learning and Development Assistant position at Brockton Area Multi-Servi?
This part-time role - up 20 hours per week, hybrid.
Who We Are:
Founded in Brockton, MA in 1975, BAMSI is a 501(c)3 nonprofit organization “bringing people and services together.” Over the years, we have become one of the most trusted organizations working with children, families, individuals, and seniors to enrich their lives. At its core, BAMSI is about building connections with people and services. Each year, our organization impacts the lives of more than 50,000 individuals. BAMSI’s mission is to meet each person where they are so they can learn, grow, and thrive. BAMSI is committed to Diversity, Equity, Inclusion, Justice, and Accessibility; to creating a holistic system of care; and to abolishing the stigmas surrounding mental illness, disability, and addiction.
Why BAMSI:
Hear what some of our employees have to say about their career journey with BAMSI.
Meet, Jamie!
What We Offer:
- 12 paid holidays
- 2 weeks Sick Time
- Career Development Opportunities
- *PT benefits vary from FT
What You’ll Do:
As the friendly face of our Learning & Development team, as a L&D Assistant you'll ensure smooth operation of BAMSI University (our Docebo LMS) while supporting engaging training experiences. This position is perfect for an organized problem-solver who loves helping others learn.
- Provide frontline support for BAMSI U - troubleshoot issues, maintain documentation, and assist users.
- Generate training reports and help develop the agency training calendar.
- Maintain training records and certifications in the LMS.
- Assist with training program logistics (materials prep, room setup, scheduling)
- Occasionally conduct trainings and travel to other sites (Brockton/Foxboro/Worcester)
What You Bring:
- 2 years in training/LMS administration (nonprofit experience a plus).
- Tech savvy with MS Office; Docebo/Articulate 360 knowledge preferred.
- Superb organizational skills and customer service mindset.
- Ability to lift 20 lbs and rearrange training setups.
- Valid driver's license for occasional travel.
- (Bonus) Training certs (First Aid/CPR) or multilingual abilities.
Salary : $19 - $23