What are the responsibilities and job description for the Collector / Resolution Specialist position at Brock & Scott, PLLC?
Earn $1,500 per month in bonuses!
Mostly inbound leads
Grow your career with training and advancement opportunities
Are you a motivated go-getter ready to make an impact?
We’re looking for energetic, results-driven individuals to join our collections team. Many people from a variety of backgrounds have succeeded in this role, so you don’t need prior collections experience just a high school diploma, a positive attitude, and a drive to succeed.
What You’ll Do:
- Help consumers resolve accounts via phone, email, and mail
- Handle inbound calls and assist with questions and payments
- Track all communications and keep accurate account records
- Recommend next steps and generate repayment documents when needed
What We’re Looking For:
- Clear, professional communication skills
- Strong problem-solving and customer service abilities
- Ability to work independently and meet goals
- High school diploma or GED
Why You’ll Love It Here:
- Base Pay: $18.00/hour with no draw against your base
- Bonus Potential: $1,500 per month for on-target performers (performance-based; tied to goals and attendance)
- Collaborative, supportive team environment
- Career growth opportunities in a stable, growing company
Ready to earn what you’re worth and grow your career? Apply today!
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Referral program
- Vision insurance
Experience:
- Call center: 1 year (Required)
Ability to Commute:
- Wilkesboro, NC 28697 (Required)
Work Location: In person
Salary : $18