What are the responsibilities and job description for the Strategy & Operations Lead position at Broccoli AI?
About Broccoli
Broccoli is building the AI operating system for the $500B home services market. We deploy intelligent AI agents at the front lines of HVAC, roofing, and other trades businesses to answer calls, engage customers, book jobs, and ensure every lead is captured.
Backed by top VCs, we closed a $25M Series A and are scaling fast. We work with leading PE-backed home services platforms and plan to 5x headcount in 2026, creating a rare opportunity to join early and have outsized impact.
The Role
Broccoli is forming a foundational Strategy & Operations team at the center of the company. This team owns the systems, processes, and analysis that enable our executive leadership, account teams, and sales teams to succeed as we scale the business.
We are hiring multiple team members and the team is organized around three pillars: GTM Strategy & Enablement, Post-Sales Strategy & Operations, Executive Planning & Analytics.
What You’ll Do
GTM Strategy & Enablement
Why Broccoli
Broccoli is building a category-defining company in a massive market. We move fast, work collaboratively, and give people real responsibility early. This role is for builders who want to shape the company as it scales.
Broccoli is building the AI operating system for the $500B home services market. We deploy intelligent AI agents at the front lines of HVAC, roofing, and other trades businesses to answer calls, engage customers, book jobs, and ensure every lead is captured.
Backed by top VCs, we closed a $25M Series A and are scaling fast. We work with leading PE-backed home services platforms and plan to 5x headcount in 2026, creating a rare opportunity to join early and have outsized impact.
The Role
Broccoli is forming a foundational Strategy & Operations team at the center of the company. This team owns the systems, processes, and analysis that enable our executive leadership, account teams, and sales teams to succeed as we scale the business.
We are hiring multiple team members and the team is organized around three pillars: GTM Strategy & Enablement, Post-Sales Strategy & Operations, Executive Planning & Analytics.
What You’ll Do
GTM Strategy & Enablement
- Create ROI dashboards and sales enablement materials
- Define target customer segments and GTM strategy
- Lead pricing and packaging decisions
- Create partnerships, referral, and other programs
- Build account dashboards and health metrics
- Design the account planning process
- Set cross-sell targets and incentive structures
- Create ROI reporting to support retention and expansion
- Partner with marketing to drive cross-sell
- Build and own executive KPI dashboards
- Set targets and track performance
- Prepare board and investor materials
- Drive special projects and ad hoc analysis
- 3–5 years of experience at a top-tier consulting firm such as McKinsey, Bain, or BCG (also open to externships / secondments)
- Strong analytical skills and a structured approach to problem solving
- High-ownership mindset with a bias toward action and execution
- Clear, effective executive communication (both written and verbal)
- Excited to work in-office in San Francisco with the team
- 1-2 years experience at a high-growth startup
- Experience with SQL
Why Broccoli
Broccoli is building a category-defining company in a massive market. We move fast, work collaboratively, and give people real responsibility early. This role is for builders who want to shape the company as it scales.