Warehouse Supervisor (5489)

Business Job Title: Shipping Supervisor

Job Summary: Provides leadership and support to departmental associates fulfilling job assignments to deliver products safely and on time to service internal and external customers. Drive efficiency and quality in the department by identifying root-cause and countermeasures to continually improve performance. Responsible for developing associates through training and performance reviews.

Job Responsibilities:

· Monitor workload and communicate to all Supervisors to meet customer ship dates/OTC metric

· Respond to queries from numerous internal departments and be an active participant in projects as requested

· Respond to customer requests/requirements, changing processes as needed and participate in meetings for new customers, new products, and promotions

· Work with HR to manage requisitions for all hourly open positions in the departments

· Maintain and update department SharePoint sites

· Work with IS to develop new reports as needed

· Coordinate with other Supervisors to make recommendations for improvement

· Uphold and model safe work practices. Proactively seek opportunities to improve safety.

· Work proactively to address issues and engage the workforce to achieve departmental MDI goals including 5S.

· Direct the overall assignment of work within respective area to team leaders to ensure attainment of business needs.

· Document and complete detailed performance reviews with associates. Coach associates for improved performance and development. Lead progressive discipline process with team leaders.

· Lead safety investigations and complete necessary reports. Communicate incidents to appropriate level as needed.

· Ensure appropriate staffing levels are maintained to meet business needs. Interview and select new associates with assistance from Team Leader.

· Facilitate departmental onboarding for new associates with assistance from Team Leader.

· Manage the distribution center, Receiving, and Component storage/handling training program and the company PIV training program.

· Ensure appropriate training is delivered to associates. Create and maintain departmental training matrix to facilitate cross-training.

· Execute training classes and hands on training as needed.

· Manage the continuous improvement program for the distribution center, Receiving, and Component storage/handling. Using Lean Six Sigma methodology.

· Provide leadership and direction with emphasis on team building through daily MDI meetings, effective communications, and develop an efficient team that is responsive to production requirements and changes.

· Support associates on policies and practices. Respond to associate questions and provide assistance when needed.

· Demonstrate 100% commitment to safety, quality, and MDI process. Ensure highest process standards are being achieved.

· Display management courage to uphold policies, processes, and appropriate behavior. Hold team leaders and associates accountable for performance. Uphold a high degree of confidentiality.

· Ensure and approve accurate associate timekeeping records.

· Partner with Value Stream Manager to manage departmental budget and drive cost-savings.

· Consults with Value Stream Manager, supervisors and team leaders from other shifts to ensure transitional information is exchanged to all associates.

· Ensure a respectful work environment for all associates.

· Work cross-functionally with other departments.

Job Requirements:

· Associates Degree in related field or equivalent work experience.

· Demonstrated leadership qualities, professionalism, accountability, communication, and positive attitude

· Clear and concise written and verbal communications.

· Proficient computer knowledge including Microsoft Office Suite.

· Demonstrated structured problem-solving and analytical skills.

· Knowledge of Lean concepts, 5S, and Continuous Improvement practices.