What are the responsibilities and job description for the Receptionist position at Broadway Across America?
THE JOHN GORE ORGANIZATION is the leading presenter, distributor, and marketer of Broadway theatre worldwide. Under the leadership of theater producer and owner John Gore, its family of companies includes Broadway Across America, Broadway.com, The Broadway Channel, BroadwayBox.com and Group Sales Box Office. Its productions span Broadway, Off Broadway, London’s West End, Japan and 48 North American markets. It has won Tonys in every producing category as well as numerous other Drama League, Drama Desk and Olivier awards.
We are committed to developing an inclusive and supportive culture, where employees have equal opportunity for growth.
$21.63/hour
FLSA Status: Non-Exempt
Summary
The Receptionist serves as the first point of contact for visitors, clients, and employees. This role will be responsible for the professional and efficient management of office lobby, visitors, telephone calls/inquires, as well as a variety of clerical duties that support the daily office presentation and operation.
Duties And Responsibilities
To perform the job successfully, an individual should demonstrate the following competencies:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Required
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to:
Duties
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to:
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Employees will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
We offer competitive compensation including Vacation and Holiday Pay, health & welfare benefits, and a 401(k) retirement plan.
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
The John Gore Organization is an equal opportunity employer and affords equal employment opportunity to all applicants regardless of race, color, religion, gender, creed, national origin, age, disability, sexual orientation, veteran status or any other legally protected classification under local, state or federal laws.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification or position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
The John Gore Organization’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. The John Gore Organization may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
We are committed to developing an inclusive and supportive culture, where employees have equal opportunity for growth.
$21.63/hour
FLSA Status: Non-Exempt
Summary
The Receptionist serves as the first point of contact for visitors, clients, and employees. This role will be responsible for the professional and efficient management of office lobby, visitors, telephone calls/inquires, as well as a variety of clerical duties that support the daily office presentation and operation.
Duties And Responsibilities
- Greet and assist all visitors/vendors in a professional manner.
- Promptly answer incoming calls/inquiries by directing and/or relaying messages and providing information related to the company.
- Ensure lobby area, conference rooms, kitchen, restrooms and common areas are kept neat, clean and stocked with appropriate supplies.
- Restock all shared copy machines with paper and ensure they are in working order.
- Handle the ordering and invoicing of office and kitchen supplies.
- Oversee the scheduling/reserving of three conference rooms.
- Responsible for sorting/distributing incoming and outgoing mail at start and end of every business day, as well as delivery of interoffice mail between offices.
- Sign for deliveries when necessary and notify recipients.
- Ensures postage system is operational and keeps supervisor informed of postage needs for meter.
- Support HR with onboarding activities such as preparing desk areas for new hires and badges.
- Help coordinate and set up internal office activities and employee events such as office breakfast, happy hour, birthday treats, and holiday lunches.
- Assist business leaders with special events that require ordering catering.
- Back up executive assistant to President as needed.
To perform the job successfully, an individual should demonstrate the following competencies:
- Cooperation
- Establishes and maintains effective relationships
- Active listener
- Offers assistance and support to co-workers
- Works cooperatively in group situations
- Adaptability
- Able to work around unexpected changes of circumstance or workload
- Modifies a planned course of action based on new circumstances
- Changes communication style to achieve the best results
- Functional Competencies
- Looks for ways to improve and promote quality
- Demonstrates accuracy and thoroughness
- Team Orientation
- Fosters team cooperation
- Understands team roles and responsibilities
- Supports group problem solving
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Working knowledge switchboards and multi-line telephones.
- Proficiency with Microsoft Word, Excel and Outlook.
- Strong organizational skills and attention to detail.
- Professional attitude and pleasant demeanor in dealing with many different types of people.
- Ability to manage multiple tasks and deadlines in a fast-paced environment.
- Professional attitude, reliability, and a strong sense of discretion.
- High school diploma or equivalent required; associate degree preferred.
- 1-2 years of experience in administrative, receptionist, or customer service role.
- Interest or knowledge of Broadway industry a plus
- Ability to respond to common inquiries or complaints from customers, partners, or members of the industry.
Required
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to:
- Lift and/or move up to 25 pounds from time to time
Duties
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to:
- Professional office setting with frequent interactions with staff and visitors.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Employees will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
We offer competitive compensation including Vacation and Holiday Pay, health & welfare benefits, and a 401(k) retirement plan.
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
The John Gore Organization is an equal opportunity employer and affords equal employment opportunity to all applicants regardless of race, color, religion, gender, creed, national origin, age, disability, sexual orientation, veteran status or any other legally protected classification under local, state or federal laws.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification or position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
The John Gore Organization’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. The John Gore Organization may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
Salary : $22
