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Dental Treatment Coordinator, experience required

Broadview Dental Group
Cleveland, OH Full Time
POSTED ON 12/30/2025
AVAILABLE BEFORE 3/1/2026

About Us:

At Glacial Dental, we believe dentistry should feel warm, welcoming, and stress-free — both for our patients and our team. We're a fun, close-knit dental office in Parma, OH that's passionate about patient care, teamwork, and creating smiles that last. If you're a receptionist who's organized, friends, and ready to love where you work, we'd love to meet you

Position Summary:

We're seeking a Treatment Coordinator who not only has great communication and multitasking skills but also strong insurance knowledge and treatment planning effincency. This role is perfect for someone who enjoys connecting with patients, staying organized, and keeping the front desk running smoothly.

Responsibilities:

  • Greet patients and make them feel welcome from the moment they arrive
  • Answer phones, schedule appointments, and manage patient flow efficiently
  • Verify insurance eligibility and benefits prior to appointments
  • Reveiwing treatment plans with patients and discussing how their benfits relate to their treatment
  • Submit and follow up on insurance claims as needed
  • Collect co-pays and handle billing questions professionally
  • Maintain accurate patient information and organized records
  • Support the dental team by keeping communication clear and consistent

Qualifications:

  • Previous experience as a dental receptionist required
  • Proficiency in dental insurance verification and claim handling
  • Profiencincy in treatment planning and explaining treatment plans to patients
  • Excellent communication and organizational skills
  • Professional, reliable, and detail-oriented
  • Experience with Flex or Open Dental software is a plus
  • A positive attitude and team-player mindset are a must

Schedule:

Full-time | No weekends

Why You'll Love Working Here:

  • Supportive, upbeat, and family-oriented team culture
  • Competitive pay based on experience
  • Dental benefits and Vacation Pay
  • Friendly team competitions with exciting rewards- even vacation incentives
  • Real opportunities to grow your skills and career

If you're looking for a team that values positivity, precision, and patient care, we'd love to meet you

Apply today and join the Glacial Dental family — where every smile starts with our front desk

Fellow this link to see what our team says about us

Best wishes to you.

Michael Alsouss DDS.

Job Type: Full-time

Pay: $ $23.00 per hour

Benefits:

  • 401(k)
  • Dental insurance

Application Question(s):

  • Do you have Dental Insurance Experience?

Experience:

  • Dental Receptionist : 1 year (Preferred)

Work Location: In person

Salary : $23

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