What are the responsibilities and job description for the Personal Banker (Bilingual Spanish Preferred) position at Broadstreet Bank?
We are looking for a service-minded, people-focused Personal Banker to join our team—someone who naturally motivates others, brings energy to new initiatives, and takes pride in helping move ideas into action. This role is ideal for someone who thrives on connecting with customers, supporting their goals, and working alongside a team to see things through from start to finish. You’ll have the opportunity to make an impact every day—sometimes stepping into teller duties as needed—while being part of a bank that values growth, collaboration, and community.
Responsibilities:
- Build and nurture relationships with customers by identifying their financial needs and recommending tailored banking solutions.
- Open and service personal and business accounts while ensuring all documentation is accurate and compliant.
- Educate customers about bank products, services, digital tools, and financial wellness strategies.
- Occasionally assist with teller transactions to support branch operations as needed.
- Collaborate with your team to achieve branch goals and provide an exceptional customer experience.
- Exhibit sound judgment in decision-making, ensuring compliance with internal policies and regulatory guidelines.
- Be a positive presence on the team—supporting others and celebrating wins.
Qualifications:
- High school diploma or equivalent; college coursework or degree preferred.
- Prior experience in retail banking, sales, or customer service strongly preferred.
- Demonstrated ability to influence and build relationships.
- Strong communication, problem-solving, and organizational skills.
- Flexibility to adapt to different tasks and branch needs.
- Passion for community service and team success.
- Bilingual (English/Spanish) preferred but not required.
What We Offer:
- Competitive salary and comprehensive benefits package.
- Career growth with structured training and leadership development.
- A team-first culture rooted in integrity and mutual respect.
- Opportunities to make a positive impact in the lives of customers and your community.
Broadstreet Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
REQUIREMENTS
Broadstreet Bank has been putting East Texans on the road to a brighter future for more than 90 years. We are hometown bankers deeply rooted in our communities, and we will take every step possible to help our customers buy homes, build businesses and save for the future. We are well positioned at the intersection of modern technology and traditional values, and we believe that exceptional customer service is the key to creating lasting relationships with the people we serve. The seeds of Broadstreet Bank were planted in 1934, when Mineola neighbors came together and pooled their savings to lend to others hoping to build in the community. In 1996, we adopted the name Mineola Community Bank to highlight our strong community commitments. As the bank grew, we branched into a broader service area and added services. In 2023, we became Broadstreet Bank. Today, our dedication to helping people stake a claim in the communities we call home is stronger than ever. When you’re ready to take the first step toward a brighter financial future, Broadstreet Bank will show you the way!