Senior Director Pricing, Credit & Business Analytics

Overview

The Senior Director, Business Analytics is responsible for leading and optimizing one or more lines of business through data-driven strategies that enhance profitability, credit performance, and growth. This individual will set strategic goals, drive execution, and collaborate across departments to ensure alignment on key initiatives and business outcomes.

Key Responsibilities

• Define and execute the strategic vision for a line of business, focusing on growth, credit performance, and profitability.
• Lead high-quality, autonomous analysis that directly informs business decisions and performance improvements.
• Develop and maintain efficient, automated processes that minimize operational risk and improve consistency.
• Drive growth through stable, cost-effective acquisition and application channels.
• Own and monitor credit performance across channels, ensuring data-driven decisioning and oversight.
• Build and manage relationships with internal and external partners, vendors, and key stakeholders.
• Partner with internal teams to establish operational frameworks and infrastructure supporting business initiatives.
• Create and maintain credit and decisioning models and frameworks tailored to the line of business.
• Oversee data infrastructure and reporting capabilities to ensure accurate monitoring and insight generation.
• Develop communication processes to share business performance insights with leadership and stakeholders.
• Lead planning and resource allocation for technical implementations that enhance program performance.
• Manage, mentor, and develop a team of analysts to support business objectives.
• Execute special projects and initiatives as required by business priorities or leadership direction.

Qualifications & Experience

• Bachelor’s degree required; advanced degree preferred.
• 8 years of hands-on experience in credit risk, loan pricing, or process design within a consumer finance or related analytics-driven environment.
• Proven ability to manage external partnerships and stakeholders throughout project lifecycles.
• Expertise in analytical techniques used to produce forecasts, insights, dashboards, and business reporting.
• Strong background in initiative shaping, project management, and execution oversight.
• Demonstrated ability to lead strategically while remaining comfortable with hands-on, independent work.
• Experience building analytical or operational frameworks in complex or evolving environments.
• Technical proficiency in data analytics, credit analytics, or quantitative modeling.
• Excellent communication, organizational, and stakeholder management skills.
• Ability to manage confidential information, prioritize effectively, and operate in a fast-paced, dynamic setting.
• Proven experience leading and mentoring analytical teams, including coaching, training, and performance management.
• Skilled at influencing, resolving conflict, and driving collaboration across diverse teams.
• Proficiency with Microsoft Office and other analytical or business software; quick learner of new systems and tools.
• Demonstrated commitment to operational excellence, innovation, and organizational values.