What are the responsibilities and job description for the Service Apprentice Craftsman position at Broad River Retail?
At a Glance
Broad River Retail is currently seeking a Service Apprentice Craftsman to join our Customer Experience team. The Master Craftsman provides world class customer service while assessing and repairing furniture in the customer’s home.
a Day In The Life As This Memory Maker
Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of ‘Furnishing Life’s Best Memories’. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone that works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.
We take pride in training and developing our teams so that they can provide a premier customer experience to every guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.
Our Commitment To You
Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.
Broad River Retail is currently seeking a Service Apprentice Craftsman to join our Customer Experience team. The Master Craftsman provides world class customer service while assessing and repairing furniture in the customer’s home.
a Day In The Life As This Memory Maker
- Assessing damages and choosing appropriate methods of repair for wood furniture, leather, fabric, marble, and motion upholstery
- Working comfortably with hands
- Displaying an aptitude for craftsmanship, artistic and/or carpentry services
- Service-oriented, friendly, and helpful attitude with the intention of satisfying the customer 100% while exercising good judgment and strong problem-solving skills.
- Maintaining a clean and organized company vehicle to ensure all necessary tools are assessable and safely stored
- Learning new skills to successfully repair furniture in a customers home and determine showroom quality
- Perform additional functions that may be assigned at the discretion of management
- Salaried position. There will be a Salary increases as well as potential monthly completion bonus upon completing apprenticeship.
- Performance-based bonus potential
- Medical, dental, vision, and life insurance options
- Paid time off and 401K matching contribution
- Employee discount (40%) at Ashley
- Internal Opportunities for career growth and advancement
Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of ‘Furnishing Life’s Best Memories’. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone that works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.
We take pride in training and developing our teams so that they can provide a premier customer experience to every guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.
Our Commitment To You
Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.