Lead Receptionist/Administrative Assistant (min. 2 years Healthcare admin req)

Overview
We are seeking a dynamic and organized Lead Receptionist/Administrative Assistant to join our team! This vital role combines front desk responsibilities with comprehensive administrative leadership, ensuring smooth daily operations and excellent customer service. The ideal candidate will thrive in a fast-paced environment, demonstrate exceptional organizational skills, and possess a friendly, professional demeanor. This position offers an exciting opportunity to develop your office management skills while supporting a collaborative team dedicated to excellence.

Responsibilities

• Greet visitors and clients warmly, providing exceptional customer service and ensuring a positive first impression.
• Manage multi-line phone systems with professionalism, answering inquiries promptly and directing calls efficiently.
• Handle all front desk duties, including scheduling appointments, maintaining calendars, and managing incoming correspondence.
• Perform data entry, filing, and document proofreading to maintain accurate records and ensure document integrity.
• Utilize office management software such as Microsoft Office Suite, Google Workspace, and QuickBooks for daily administrative tasks.
• Support bookkeeping activities including basic bookkeeping and invoice processing as needed.
• Assist with office organization by managing supplies, maintaining cleanliness of common areas, and coordinating mail distribution.
• Provide personal assistant support such as calendar management, appointment scheduling, and task prioritization.
• Offer clerical support through proofreading documents, preparing reports, and maintaining organized filing systems.
• Demonstrate excellent phone etiquette while managing inquiries from clients, vendors, or team members across multi-line systems.

Qualifications

• Proven experience in office administration or clerical roles with strong organizational skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace (Gmail, Calendar), and basic computer literacy.
• Excellent communication skills with the ability to be bilingual is a plus; fluency in additional languages is advantageous.
• Strong attention to detail for proofreading documents and data entry accuracy.
• Ability to manage time effectively in a fast-paced environment while multitasking efficiently.
• Previous experience as a receptionist in medical or dental offices is beneficial but not required; experience in customer support or personal assistant roles is valued.
• Knowledge of multi-line phone systems and office management best practices is essential. Join us to be the friendly face of our organization! Your energy, organizational talent, and dedication will help create a welcoming environment while supporting our team’s success every day!

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Expected hours: 24 – 32 per week

Education:

• High school or equivalent (Required)

Experience:

• healthcare administrative : 1 year (Required)

Location:

• Kinston, NC 28504 (Preferred)

Ability to Commute:

• Kinston, NC 28504 (Required)

Work Location: In person

Salary : $13 - $15