Aquatics Manager

Job Overview
The Aquatics Manager is responsible for mentoring, coaching, and leading a dynamic team focused on the aquatics program and its implementation across all schools and team members. Results are achieved through program analysis, strategic planning, execution, and ensuring British Swim School standards are met. Using our fun, gentle, and progressive approach. This position will enhance confidence and knowledge to create future leaders, swimmers, and contribute to our mission to reduce drowning.

What you’ll do

• · Manage day-to-day operations of the swim school, including staff scheduling and instructor management.

· Coordinate swim classes, move students up levels, and ensure consistent class quality.

· Provide excellent customer service to families, resolving inquiries or concerns promptly.

· Supervise and support swim instructors, including training, mentoring, and performance evaluations.

· Handle pool relations and ensure safety and maintenance standards are met.

· Assist with swimming tasks as needed, including teaching or demonstrating skills.

· Maintain accurate records of students, classes, and instructor schedules.

· Develop and implement operational strategies to improve efficiency and customer satisfaction.

· Adapt quickly to changing schedules, staffing, or student needs.

Skills

• Swim Background
• Proven experience in events management to create exciting programs that attract guests.
• Strong management skills with the ability to inspire and lead a diverse team effectively.
• Exceptional customer service skills to ensure every guest feels valued and welcomed.
• Excellent communication skills for effective interaction with guests, staff, and stakeholders.
• Knowledge of water safety standards and emergency response protocols.

Why you’ll love it here
Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer”.

Our benefits include:

• Opportunities for professional development
• Employee discounts on services
• Paid Birthday Off

Join us as we create unforgettable aquatic experiences! Your passion for water safety and hospitality will make a lasting impact on our students' enjoyment.

Job Type: Full-time

Base Pay: From $18.00 per hour

Benefits:

• Paid training

Work Location: In person

Salary : $18