What are the responsibilities and job description for the Deck Administrator position at British Swim School and Careers?
VOTED #1 SWIM SCHOOL 9 YEARS STRAIGHT BY WASHINGTON FAMILY
VOTED #1 INSTRUCTORS 9 YEARS STRAIGHT BY WASHINGTON FAMILY
ABOUT BRITISH SWIM SCHOOL DMV
At British Swim School, we do not just teach fun swim lessons. We shoot through the water like torpedoes toward our goals knocking them out of the water triumphant and hungry for Swedish fish candy to celebrate. We are a team of people serious about saving lives and serious about having fun while doing it – but not too serious because that would offset the fun, of course. We understand we are role models to our students. Since 1981, British Swim School has been the pioneer in teaching water survival skills to children as young as three months old. We are doing our part to stop drowning from continuing as the leading cause of death in children under five.
Deck Administrator Duties and Responsibilities:
- Consistently be the smiling face that people see when they enter our building and ensure that the customer experience at BSS is nothing other than extraordinary.
- Perform opening tasks including but not limited to pool readings, schedule setup, performing team huddles, and cleaning duties.
- Coordinate class start and end times, ensuring classes are operating in an efficient and organized manner.
- Answer all customer questions and concerns in a timely and professional manner.
- Handle the documentation of customer purchases, inventory, incidents, and other pool or staff needs using Deck Admin Daily sheets.
- Communicate with customer service team virtually through Slack on facility iPad regularly for updates, cancelations, questions, assistance, and student matters.
- Assist instructors from the deck as needed.
- Ensure that all areas of the pool deck are kept clean.
- Other duties as assigned by the School Manager.
Hours (Position can be filled with 1 full-time person, or 2 part-time persons)
Sunday: 8:30a - 2:15p
Monday: 4:00 - 8:45p
Tuesday: 3:30 - 8:45p
Wednesday: 4:00 - 8:00p
Thursday: 3:30 - 9:00p
Friday: Closed
Saturday: 8:30a - 2:00p
Why You Should Apply
- Paid training
- Fun atmosphere
- Competitive pay
- Bonus Incentive Programs
- Birthdays off and paid, woot-woot!
- Opportunity to make a difference in a life
- Employee performance and recognition bonuses
- Start earning Paid Time off 90 days after employment
- Access to 401k even as a P/T employee after 6 months of employment
- Monthly (actually fun) team events such as escape rooms, trampoline parks, zip-lining parks, and bowling to name a few! We are open to any fun ideas from staff to create even more close memories as a team!
Qualifications & Experience
- Lifeguarding/First Aid/CPR/AED Certification(s) Required
- CPO Certification desired
- Enthusiastic personality!
- HS Diploma Required
- Must be responsible and professional
- Swimming Experience: 1-2 Years Preferred
- Customer Service Experience: 1 Years Preferred
- Proven experience working with children Required
Job Types: Full-time, Part-time
Pay: $18.00 - $19.50 per hour
Benefits:
- Employee discount
- Paid time off
- Professional development assistance
- Referral program
Application Question(s):
- Please describe your interest in working with us!
License/Certification:
- Lifeguard Certification (Preferred)
Ability to Relocate:
- Germantown, MD: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20